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1.8 Based on 552 reviews
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  • Customers like
    • Prices 23
    • Price 19
    • Low prices 12
  • Customers don't like
    • Customer service 21
    • Horrible customer service 19
    • Manner of business 16

So, they took my order and then said there would be $30 more in shipping. Do not use or trust them.

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I purchase two android boxes and they both do not work, the customer satisfaction stated that I had 45 days to return and get a refund if not satisfied and no question ask policy. When I contacted customer service to get the return address, apparently they have another return policy. They stated that i would need to ship the product to China and pay for postage going and coming. They gave me a 2nd option, i could keep the defective product and... Read more

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  • From mobile
  • Aug 18
  • #903001

I have made an order over 2 weeks ago when am I going to get my flip phone invoice #WW1607310020238020

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Had an order with gear best. Their shipping company uploads photos of the shipping packaging. I noticed my address label was miss printed and half my name and address was cut off. The company refuses to do anything about it. They just tell me my tracking number. I finally get a hold of a superviser named santo who tells me that the shipping company said the order will eventually get to me... terrible. They blocked me on facebook for... Read more

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  • From mobile
  • Aug 17
  • #902210

Worst service complete ripoff DO NOT USE THIS SITE !!! Item was paid for over 2 months ago. Never recieved cannot get a hold of anyone no response to emails etc..

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I purchased my dashcam 7 days ago. They had plenty of them in stock. I made my order and paypaled them cash at the same time. Today, after 7 days from my purchase day I asked them if they are going to ship my order soon. The reply was that they don't have it in stock!!! So it looks like they took my money, sold my camera to someones else, and offered me to wait for 14 business days to have it back in stock. I decided to cancel my order. They... Read more

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Very unhappy with this service i bought a warerproof mp3 player and it does not work web chatted with jaylee but he would not give me a number to contaxt someone to get the issue sorted out and kept telling me to ticket them. I did this and the ticket does not work instead to kicks you out to a sign in station that does not recognis its oen security letters that it provodes. I have emaild with no reply or acknowlagement of receipt of my email... Read more

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Gear best is a *** joke, I ordered a couple things together and only half came, I then had to pay shipping when it had "free shipping and handling" for half of my order which not a single thing I bought works!!! I've also ordered other stuff way before these products and I'm still waiting for them..... Tried calling the customer service but no answer! the number they provide goes to a voicemail that just says leave your number, doesn't say... Read more

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  • From mobile
  • Aug 10
  • #898309

I'm sill waiting on an order I placed July 30th and still haven't received an email or anything regarding my order. So I will be speaking with my bank regarding my payment. One angry and sad customer.

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Order No.:W1607241748253880 Jul 25, 2016 06:48:25 AM mgcxtrem (client) Total Cost Commodity price : 23.10 - Used 99 GB Points saving: 1.75 + Delivery costs: 2.64 + Insurance: 1.34 + Tracking Number: 1.76 = EUR 27.09 I bought smokjoy 100W kit in gearbest me to come and perfect sending surprised me how quickly arrived and in perfect condition. other times I also bought other products and also come gearbest perfect. Thinking that comes from afar... Read more

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