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So I received a defective RC vehicle from them a few weeks ago. Sent in a customer service ticket right away. They told me I was missing some info and wanted a video. So I sent a 5 second video of this 4WD truggy (WLtoys 12404, SKU # 198273801) with the front wheels...
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Gearbest

Gearbest Dear customer, Thank you for placing an order with us. Please note that tickets can't be deleted.We are sorry to hear that your product isn't working to your satisfaction.Most...

2.5
I liked
  • Prices
I didn't like
  • Customer service and warranty and refund issues
#1038621
Reply to reviews
After nearly 6 weeks waiting for my order, i come to the conclusion that my order was "lost" or stolen. Fortunately i wont be the only one loosing because gearbest will also loose future purchases from me. Ordering from gearbest is a gamble with your money, be careful...
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Gearbest

Gearbest Dear Customer, Thank you for taking the time to write a review.We at Gearbest offer many different shipping methods with varying shipping times and prices. We will always do o...

#1038026
Reply to reviews
Never received item and in not so many words was told to look for it myself I will contact PayPal for refund first and last time ordering from them and will make sure no one I know does eather
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Gearbest

Gearbest Dear Customer, We regret any inconvenience or frustration that your experience has caused you. We at Gearbest offer many different shipping methods with varying shipping times...

1.0
#1037685
Reply to reviews

Gearbest Online Order Review

#1039320
1.0
Did not receive product, did not receive replacement , did not receive refund, customer service told me it was not their resoonsibilty to make sure i received my product and they should not have to take the loss. But offered a "generous" offer of placing 85 dollars store credit for a 200 dollar order i never received , buyer beware scam going to have to file with credit card company to dispute
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Gearbest Online Order Review

#1023505
I've discovered this website in last September as a suggestion by my friends. I've purchased 21 items until now and I'm still buying. I'm very satisfied from this online store. For example, I've purchased a Samsung micro SD card with 32gb for only €7,20 (order no. WP1611290957053819). It's impossible to find better prices from other online stores.
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Xiaomi Bluetooth Speaker Review

#1022977
4.9
Hice este pedido a gearbest W1701 242343381362 y tuve una muy buena experiencia. el envío llego el tiempo estimado. En general quedó muy satisfecho *** la compra realizada.
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Short Review for February 14, 2017, Other

#1007979
Voice mail service answered. That was it
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Many delivery options. A huge selection of products from the simplest trivia to home appliances. You can choose anything you like. This purchase was of a mobile Xiaomi, the mobile is beautiful, good quality/price. I bought the Xiaomi Redmi 4A , which is an excellent...
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On March 29, 2017, I bought a Leagoo M8 Pro on the Gearbest site. The shipping promise was between the 1st and 13th of April. I think that due to the day of the lie to date they have not sent my cell phone. The answering service only gives automatic answers, offering...
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Gearbest

Gearbest Dear Customer,Thank you for your comment. We have shipped your order and could you please kindly reply T17041500787?Gearbest items have varying processing times based on their...

1.2
I didn't like
  • Poor service
  • Slow response to ticket
  • I did not like how they resolve problems
#1036195
Reply to reviews

Excellent shop. Democratic prices. Many delivery options. A huge selection of products from the simplest trivia to home appliances. You can choose anything you like. An excellent support team is all done quickly, you need a refund for you to make a return, you need to...
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5.0
I liked
  • Excellent prices fast delivery
  • Courteous staff fast delivery best prices
I didn't like
  • No cons
#1036163
Reply to reviews
Gearbest - Meizu Cell Phone Review
I have been buying in gearbest for more than a year and never had any problems. My purchases: -Smartphone Meizu Metal -Samsung micro sd 32Gb (3) -Elephone action cam -Nux and joyo guitar pedals -Guitar strings (10) -Guitar picks -earphones and more. Everything arrives...
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Gearbest - “Used Items Sold As New / Refund Gimmicks!”
(INITIAL ORDER) I bought 2 IP cameras with shipping insurance via PayPal. (ORDER RECEIVED) Both items were received in used condition and DOA. According to the manufacture both cameras were sync'd to another user account and could not be used. Per GearBest DOA policy...
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Gearbest

Gearbest Dear Customer,Thank you for your feedback. We always obey our promise and sorry for this inconvenience.We at Gearbest will always do our best to help our customers solve their...

1.0
I liked
  • -low prices on sales
  • Website
I didn't like
  • Tesrrible company with dishonest practices
  • I did not like how they resolve problems
#1034737
Reply to reviews
Hi all, I just wanted to give my thanks and a positive review for gearbest.com. I started off shopping on gearbest.com for small items costing less then £1, I have received everything without any problems and the one I did have a problem it was dealt with...
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5.0
I liked
  • Fast shipping
I didn't like
  • None
#1034489
Reply to reviews
Gearbest is my favourite asiatic online website for buying electronic products, it has the cheapest prices and the delivery is quick enough. It usually has in stock the newest products and the client service and communication is good. I have boought several products in...
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4.5
I liked
  • Good value for money
  • Inexpensive
  • Low price
#1034324
Reply to reviews