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If you are here reading this because you hesitate to order something from them then DO NOT ORDER. Do not think that bad things only happen to others. ordered an item worth a bit more than100 USD. Gearbest sent it mislabeled as something else which made it need an...
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1.0
#1089124
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ordered a drone (jie-star, skyhunter), and it didnt come with the 650mah lipo battery as advertised, so i attempted to contact them via 24/7 phone, not available! via chat messenger as they recommend, no response, emailed and finally a response after days, told them...
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Anonymous
Anonymous

Dear Customer,Thank you for your review. Thank you for your comment. Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 h...

#1089089
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I ordered a outdoor security camera and received the indoor one which is much cheaper. Technically I waited for 3 months to receive the item and it was the wrong item plus cheaper item. Contacted them and no customer support whatsoever. Complained to Paypal and they...
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Anonymous
Anonymous

Dear Customer,Thank you for your review. All of our Gearbest items must meet strict quality checks before we ship them out to customers. We therefore apologize that your item...

#1088714
Reply to reviews
Gearbest - Gordon Ge
Gearbest - Gordon Ge
Gearbest - Gordon Ge
1/3

Gearbest - Gordon Ge

Gearbest
#1084396
1.0
W1704252056305929 The company can not return our money due to return no use parts. It's pass one month. Email and phone them, still no effective response and solve problem Never buy the company services
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Gearbest - Scam site that foods the Internet with bogus reviews

Gearbest
#1080278
1.0
I have a PayPal case pending with this outfit. Bogus tracking number provided and say they can't tell me the package status. Almost a month with no product. Do not trust these folks with any more money than you are willing to lose.
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Gearbest - Not as Advertised bad Customer service

Gearbest
#1080270
Got my TV Box, it was not as advertised. Said it had Android 7.1 it had 6.1 tried to work it out and the best they would do was give me credit. I had to buy something else on their site and shipping was on me. I could have and have done way better on Amazon AND eBay. I would never deal with them unless you understand you will never get your money back once they have it.
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Gearbest - My orders not received

Gearbest
#1072460
I ordered for some clothes only have 3 clothes out of 8 clothes that I ordered came or received. I have contacted Gearbest and they keep giving me tickets and that's all. Pls I need my money back My order numbers are W1705081324415675 W1705081324415675 Thank you
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I am a first time buyer from this site i filled the particulars as indicated but they needed a zip code.I live on an island we dont have zip codes in Malta.So i passed that out.I saw a portable piano keyboard and was a bargain so i bought it using paypal every body...
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Anonymous
Anonymous

Dear David, Thank you for your comment. Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.All messages will b...

1.8
#1088230
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I had bought a smarthphone and i had no problem, and they answer me very fast for everything i ask. the store never gave me headache, the support of his service and excellent whenever there was any doubt they always helped me, all product have good price , much better...
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Anonymous
Anonymous

Fake review

5.0
I liked
  • I liked their prices and products
  • Excellent prices fast delivery
#1086201
Reply to reviews
New Drone purchased from Gearbest was DOA (dead on arrival). Never got it started, never flew. On first contact with CS rep, I was offered a $3 credit, on second contact it was upped to $12, and on third contact a ' final offer' of $20 On last contact, I indicated that...
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Anonymous
Anonymous

Dear Customer,Thank you for your review. All of our Gearbest items must meet strict quality checks before we ship them out to customers. We therefore apologize that your item...

2.0
I didn't like
  • Impossible to replace product
#1085826
Reply to reviews
Deliveres defective product. Customer service is just pouring out placebo messages. Only solution is an offer of "store credit", no replacement, no refund. I bought a laptop for $160 where the charger exploded when plugging it in for the first time. First they wanted...
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Anonymous
Anonymous

Dear Customer,Thank you for your review. All of our Gearbest items must meet strict quality checks before we ship them out to customers. We therefore apologize that your item...

1.6
Product
#1084122
Reply to reviews
Everyone that works for Gearbest gets training how to rip you off. They are trained to respond with script esoteric messages so you will eventually quit bothering them that they ripped you off!!! Their idea of you shipping it back at your own expense often is greater...
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Anonymous
Anonymous

Dear Customer, We are sorry to hear that your product was not as expected. We offer a detailed description of all our products on the item page. Customers are also more than ...

#1083234
Reply to reviews
Just amazing how many happy customers just happen to find their way to a site for specifically for pissed customers to speak well for this sketchy outfit. As if the business practices aren't bad enough now they are flooding this site with bogus reviews claiming how...
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Anonymous
Anonymous

Dear Customer ,Thank you for your comment. I am really sorry to hear that your feel this way about our company.I will do my best to help.Please note that we are a proper regis...

1.0
#1082360
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I ordered an Ulefone from them. After no more than a month the device had malfunctions. I sent it back for replacement and got a new device (at least they claim it was). After 5 months, the new device had a new problem with its battery so once again I sent it back to...
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Anonymous
Anonymous

Dear Customer ,Thank you for your comment. Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.All messages wil...

1.0
#1081991
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