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Gearbest experience

4.9
Details
Gearbest experience
Gearbest experience
Gearbest experience
Gearbest experience
Gearbest experience
I am from Mexico and I have only 3 orders in gearbest, the first one was sent quickly and in compliance with the marked delivery time and arrived in the estimated time, I wait for my other orders and I would definitely buy again, the support service is very well, they respond before the estimate, the things arrived full and in good condition, forgive the bad english since I use the translator These are some things that I bought pros: the shipment was fast and at a good cost, things were in order and they were not mistreated cons: the application takes a little time to update the shipping information
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Review
#1143546 Review #1143546 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Costumer service
  • Delivery
Cons
  • Movil app
Reason of review
Good customer service
Tags
  • Best Prices

Gearbest my first experience buying in another country by Jaff

5.0
Details
I recently start ordering from other country and i start with the website of gearbest because many friends told me about this page, so i gave a try to this page and I am very happy and satisfied with my products also the shipping is very fast and safe, in my opnion is a very good website to buy . But im a little bit sad because they cant ship power banks and batteries to some countries but in general is an excellent option to spend your money . Also the support of the people of gearbest is very kind and they answer your question very fast ,
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Review
#1143529 Review #1143529 is a subjective opinion of poster.
Product
Gearbest Website
Pros
  • Fast response
  • Staff excellent job treating my request
  • Shipping speed
Reason of review
Good quality
Tags
  • Best Prices

Gearbest - Haven't got a response

1.0
Details
I submitted a ticket to you guys and tried to call your guyses number your number is no longer in service it says I have not heard nothing back about the ticket and it's almost coming up on that time for the 45 days to be up so if you guys could please contact me and let me know if you guys received the ticket and if you have not then please let me know what I can do and what my next step is thank you
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Review
#1143396 Review #1143396 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service

Gearbest - NEVER RECEIVED PRODUCT

1.0
Details
Cannot contact Gearbest, they refuse to give me information. They need to give an actual tracking number, and not fake information. They have LIED to me about responding within 24 hours, it has been 5 days since I requested additional information. Phone numbers are fake. Cannot contact customer service. Fake website, fake phone numbers, fake tracking numbers, and no further information or help after taking the money. I suspect they never sent the item from "China Warehouse". Most of the positive reviews seem to be written by Gearbest employees. Has an F rating by the US BBB, I should have read reviews before ordering item, but didn't know it was going to be shipped from China until after paying for item. Seems to be a sham business. Am sorry that i wasted my money and time ordering from them. Foreign companies can do this , and claim item was delivered, while never having to prove with actual tracking numbers, as mine was.
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Review
#1143352 Review #1143352 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • All that is conected with gearbest
  • No number to call when something goes wrong
  • Slow response to ticket
Reason of review
Poor customer service
Loss
$58
Preferred solution
Full refund

I like buying from Gearbest

5.0
Details
I like buying from Gearbest
I like buying from Gearbest
I like buying from Gearbest
I like buying from Gearbest
I really like buying from a super seller Gearbest. I recently started buying on Gearbest. But everything is happy with shopping. Always a very high-quality product. Always quick support. Large selection of goods. And I can always find what I need. Prices are very low. A sale is super. I bought a LiitoKala Lii - 202 charger. The price is super low. Excellent universal charging. Allows you to charge different types of batteries. Delivery to Ukraine for two weeks. The product is always well packaged. Parcels come not damaged. I am satisfied with the purchase. Customer service is responded within 24 hours. I like the service. I recommend this store. I myself will buy there again.
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Review
#1143246 Review #1143246 is a subjective opinion of poster.
Product
Liitokala Charger
Pros
  • Product quality
  • Discount prices
Reason of review
Fair pricing
Tags
  • Product quality

Gearbest - Recommended website for China gadgets!

4.8
Details
Hi, I started to order many gadgets from Gearbest website and app around 2 years ago. So far, I don´t have any negative experience. They have great items, great prices, great quality ... My preferred items are technical stuff like smartwatch and accessories, outdoor gadget (like knives, carabine hooks), as well as titanium and carbon gear. All items arrive, well packed, in time (ship to Germany) and good condition. Never had any trouble with customs. Their staff is always happy to help in case of questions (live chat). Very convenient. So I am very happy and can recommend to order from here. I will continue ordering for sure.
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Review
#1143219 Review #1143219 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Good customer service
Tags
  • Great Price
  • Gadgets

Gearbest is the best! :)

5.0
Details
My first package from Gearbest was more than 2 years ago. I found this website accidentally, but I found it very interesting. After that there was a long period when I bought on the other platform(ali) and again, accidentally I came back to GearBest and now I buy only there. There are different and lots of kinds of products for any price and for any wallet. It's an excellent platform for you to buy everything you want for a reasonable price with different flash sales and bonuses! If there is some issues, you have really honest support that can help you. The administration supports customers that post reviews after they ordered, so you can find better product to buy. I strongly recommend Gearbest to everyone! :)
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Review
#1143216 Review #1143216 is a subjective opinion of poster.
Product
Gearbest Website
Pros
  • Service
  • Customers service
  • Good value for money
Reason of review
Good customer service
Tags
  • Great Prices
  • Pleased With All

Gearbest - Gear Best Greek Customer

4.6
Details
Gearbest - Gear Best Greek Customer
I'm from Greece and I made more than 20 order (big and small) from gearbest so i think I have a good point of view. The shipping speed is OK all the products mutched the descpription and the packages are well made so nothing to be broken. (I ordered even some bulbs). Thir support center is in a good level and they respond in 24 hours. The item are received here in about a mounth but it's because of the couriers and customs offices. I once charged by extra custom fees and GearBest refundthe full amount. This was one more reason to continue to buy form them.
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Review
#1143215 Review #1143215 is a subjective opinion of poster.
Product
Teclast T10 Tablet
Pros
  • Great prices
  • Good quality
Cons
  • Extensive website
Reason of review
Good quality
Tags
  • Great Prices

Gearbest in Guadalajara, Jalisco - Best online store

4.9
Details
Gearbest has excellent prices, maybe the best of the markets. The offers a bunch of coupons with awesome discounts. The shipping service is exactly what you pay for, and their customer service is very good, so kind, they have answered my queries really fast giving me a solution. I always recommend my friends to buy here. Economic ship to Mexico is really cheap and takes about 15 days to arrive.
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Review
#1142994 Review #1142994 is a subjective opinion of poster.
Product
Xiaomi Redmi Note4X Cell Phone
Reason of review
Fair pricing

Gearbest es una buena tienda china y de confianza.

4.9
Details
Gearbest es una buena tienda china y de confianza.
Llevo varios años comprando en la tienda china gearbest y estoy muy contengo y satisfecho con todas las cosas que he comprado a través de se web. Tiene un amplísimo catálogo de productos, aunque lo que más compro son productos tecnológicos, tienen de todo tipo de cosas. Los precios que tienen son muy competitivos, casi todos los días tienen ofertas muy buenas que puedes aprovechar, además, si estás atengo a ciertos foros y a sus redes sociales, puedes encontrar ofertas especiales con sus cupones de descuento. Cuando compras en su tienda, te van dando puntos que posteriormente puedes canjear en descuentos en próximas compras, algo que me gusta especialmente. En cuanto la atención al cliente, son muy atentos y siempre que se ponen en contacto con el cliente te ofrecen soluciones muy útiles. En conclusión, gearbest es una muy buena opción para hacer compras a china sin miedo, todo lo que hasta he comprado me ha llegado en el tiempo estimado (incluso con envíos gratuitos). La recomiendo 100%.
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Review
#1142963 Review #1142963 is a subjective opinion of poster.
Product
Xiaomi Mi Band 2 Fitness Tracker
Reason of review
Good customer service