Gearbest
Reviews and Complaints
www.gearbest.com
kostas t
HX OUTDOORS High Hardness Straight Field Survival Army Knife
i have bought this knife having in mind that it will be for every day.When i received i realised that it was more than this.The handle is comfortable,so light to the belt that you forgot to have it worn and the firestrater is quite useful for camping or outdoor activities... for the price is of high quality. recommended for many uses..
Pros:
- Great variety
- Good prices
Reason of review:
Fair pricing
Yuri S Ccc
Brasilia, Capital District
Good experience
I made a very cheap purchase but even then it arrived in the right time, besides the SmartBand I bought is great and the service of GearBest is very attentive!
Reason of review:
Good quality
Nicholai Gnc
Berlin, Land Berlin
Cheater, rip off's, liars, thief's, criminals you name it: Gearbest !!!
after a whole year and many many emails to them and never no answers as they have a ticket system where they answer but how !!!! they tell you constantly *** fool around you, *** you, play stupid what have you, you never get really serious in contact with them. a supposed to be a manager contacting you late but he is even a much bigger idiot you just never get what you want no problem will be fixed no money back the laughing about you and only the keep your money and making extra profit with and out of your money and it could be millions they making money with ever you ever getting back your money you perhaps giving up on your money and many do that and they earn millions this way and getting richer and richer at your cost. dont be fooled and dont buy there.
ashish kumar p
Ashish kumar
i order one product thts comes another product... how to return ....and i wil order in facebook app ...im not using gearbest..app
Loss:
$599
Reason of review:
Damaged or defective
Preferred solution: Full refund
Anonymous
Miami, Florida
About an item purchased in their shop
The problem is I don’t see my product shipping but the company take at mo bank account my money so I don’t now what happen please I need to contact to us
Reason of review:
Problems with payment
yuhai j
Question
my order number 190217****860515****.RMA#IRMA190327****298904c.shipping out by priority mail mar28,you should received already.how come nobody contact me so far?can you tell me what is your next step.thank you .my phone #801-512****
Reason of review:
Order processing issue
Partick Jjb
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot received purchase
Nobody answers the phone it go to answer and change to busy tone
Reason of review:
Problem with delivery
FABIO G Mbe
Muito bom
Pedido 181204****151309****, 04/12/2018. Produto maravilhoso e entrega perfeita.
Reason of review:
Good quality
Gordan Goj
My good experience buying over GB
I'll tell you something about GearBest, I met two and a half years ago, in general I was very skeptical about buying over the internet and various web sites. And after a long study and reading, I ordered my first phone through the GearBest site, after which I ordered from time to time, and I still had to buy them from technical stuff to cell phones, toys, clothes, shoes, led lamp, etc ... mostly I was very pleased As far as orders are concerned, payment has always been smooth without any problems, if we had a problem in my experience, we resolved very quickly and in the short term I absolutely did not complain. There may be a delay in placing an order, about 10 days after payment, but this is due to non-availability of particular products, which is probably due to cause suppliers .... I had no problems with receiving the package, to reach me for 15 days, the packaging of the product is mostly ok. They have products on discounts, promotions, prize games, pickup points, and lots of interesting stuff, so feel free to look. From my experience I certainly recommend them and i am satisfied with the buyer. **I recently bought the Visor Mount Bluetooth Speaker and it all passed ok so i expected it :) for which I will soon be setting up a review on my youtube channel Recommend GB
Pros:
- Payment methods
- Quality in service
- All site
Reason of review:
Fair pricing
L. T
Ordered from Gearbest since 2011, everything was ok with all orders
Bough a lot of products from them, form Xiaomi products to scooters, all orders came in in about a month and is safe conditions. They have very good prices, and using coupons you can bring the products to even lower prices, I have made in total about 60 orders in about 6 years. Customer service is always there to help you with whatever you need, the response time is usually 12 hours, so your problem will get solved relatively fast I've attached a screenshot, 11 pages of delivered orders, all came with no problems, and i still have 7 orders on the way, I highly recommend them.
Pros:
- Variety of products
- Shipping cost
- Customers service
Reason of review:
Good quality
M D Mnx
Non-delivery of goods ordered
In mid-May 2019 I ordered (and paid for) three pairs of shoes online from Gearbest. To date, almost two months later, they have still not arrived. No replies to my varied requests to Gearbest to track and advise. This is most unacceptable.
Loss:
$85
Cons:
- Non delivery evem after full payment
Reason of review:
Problem with delivery
Preferred solution: Deliver product or service ordered
Tywon Dxc
Because l don't have my order since four days.
Repay my money or the order
Loss:
$14
Pros:
- Variety and price
Cons:
- Waiting tiime for some items
Reason of review:
Order processing issue
Anonymous
Received incomplete order after waiting a month.
Order # 190604****281015**** Will never order from this company again. Received incomplete order, and there is no means of contacting company about it.
Loss:
$20
Pros:
- Low cost
Cons:
- Unreliable
Reason of review:
Poor customer service
Preferred solution: Deliver product or service ordered
Roxana Ynw
Item not delivered wrong tracking no
I orderd headphones over three weeks ago and ive been in contact with the company three time and they have been no help in getting my package shipped ,
Reason of review:
Order processing issue
Kathy J Bdh
Can't contact company
I couldn't call the customer service number it just kept hanging up and I have no idea if or when I'm going to receive my product.
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