Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Gearbest - Absolutely Pathetic!

1.2
Details
My girlfriend saw a cellphone on special on their website at 2/3 of the price being offered in South Africa.It supposedly being a great price she tried to buy it immediately only for 3 different banks to decline her purchase with Gearbest as they are according to the bank unreliable and not safe.So after 2 days and the price now R400 up we eventually got the purchase. So now we paid extra and Gearbest also took extra money off my girlfriends card.. They have not responded to her messages,and just sent me an automatic reply with their website details. All we wanted to know is when the phone is coming and how much extra will we have to pay at customs because I also found out afterwards regarding this little extra charge! These people are absolutely terrible and I am waiting in anticipation for my overpaid item we bought till God knows when it arrives. Thanks for NOTHING Gearbest!!!
View full review
Review
#1134265 Review #1134265 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service
Loss
$320

Gearbest in Vigo, Galicia - ¡¡Good Products!!

4.3
Details
My experience with Gearbest is very good, I really like the products they have, both the quality and the performance is very good. I would definitely recommend the purchase on this page. The customer service, is quick to solve the problem that may arise, and always offer an alternative for the customer to be satisfied. As soon as you register, and make the order, you have a tracking option to know at what time of the process is your order The product with which I am most happy, is with the vacuum cleaner and Live7, is fantastic to keep the house clean Quiet, easy to use, and with great suction capacity. It can be programmed to work even when we're not home.
View full review
Review
#1133858 Review #1133858 is a subjective opinion of poster.
Product
Ilife Robot Vacuum Vacuum Cleaner
Reason of review
Good quality
Tags
  • Positive Selling Experience

Gearbest - Great china Reseller

4.2
Details
I've been reading some bad reviews here, but i have to say that my experience was thus far positive. I ordered around 10 items of various value, both promo and not, and i didn't have any issues. I hope this stays this way. :) Now about the quality of the products, some were top notch, as i think Gearbest is one of the biggest resellers of Xiaomi devices, i got a Mi Band 2 from them during a flash sale with various accessories, I'm very happy with that purchase, I also get Version 2 Xiaomi WiFi Amplifier, also during a flash sale, and that works well too. As for some 1-2$ deals, the quality is what you expect, it's decent. So all in all based on the experience i had thus far i would recommend GearBest.
View full review
Review
#1133345 Review #1133345 is a subjective opinion of poster.
Product
Xiaomi Smartwatch
Pros
  • Loyalty program
  • Free shipping
  • Quallity of products
Cons
  • Hard communication
Reason of review
Good quality
2.6
Details
Gearbest - ZTE Axon 7
Gearbest - ZTE Axon 7
Gearbest - ZTE Axon 7
ZTE AXON 7 4G Phablet My order from 29.10… Ships between: 12.11.: Nov 14 – Nov 27 13.11.: Nov 15 – Nov 27 13.11.: Nov 16 – Nov 28 14.11.: Nov 17 – Nov 29 15.11.: Nov 18 – Nov 30 16.11.: Nov 19 – Dec 1 17.11.: Nov 20 – Dec 2 18.11.: Nov 21 – Dec 4 I tried contacting...
View full review
1 comment
Anonymous
#1394396

yeah,same thing.

Gearbest is lying to us.

Review
#1133343 Review #1133343 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problem with delivery
Loss
$220
Preferred solution
Deliver product or service ordered

Gearbest - Gear Worst

3.2
Details
I had a lot of trouble navigating the site and getting the stupid item into my cart that I should have known to stop there. The Cr 10 3d printers where on sale for $359.11or so, and I said sure why not. After being asked to provide photo i.d. and the credit card I used as payment, I said no and used a bank statement with everything blacked out minus my name, the bank and the date and it was accepted (yippie). That took two days of in itself and they wouldn't ship until I had done so. It gets a shipping label and it sits for the day. Now either that day or the day after (still not shipped out) The site advertises for a price of $339.99, and with the *** experience I've been having as a customer I thought I'd see if they would honor it. being within a day that it was actually shipped I hoped they would honor it as I could have easily returned it and re ordered to to the coupon but knew something would happen to where they would go ahead and ship it and id have to ship it back. Its not been a good week for me in general but either way there customer service is friendly but it looks like auto messages and I don't think they understand what I'm asking by the responses I'm getting. I'm assuming they don't speak English well which sucks but that's on my end, maybe others have had better experience. I DO NOT recommend them after trying forever to get a hold of people and general layout of the site is kind of hard to navigate, or things like if I click a link for a person to help it brings up faqs.
View full review
Review
#1133270 Review #1133270 is a subjective opinion of poster.
Product
Gearbest Website
Reason of review
Poor customer service
Loss
$20
Preferred solution
Price reduction

Gearbest Untrustworthy

1.0
Details
Ordered a CR10s from Gearbest earlier this month after they said it was in stock. After a while of no activity, I contacted them and they told me it was out of stock and would be 15 days before they could get more. My options were: 1. Wait 2. Change my order for something else 3. Get a refund I chose option 3 and then surprisingly the very next day they said they had arrived in stock and would ship out in next 2 days. After not seeing any activity after 3 days I contacted them again and they said it would go out the very next day. I got a shipped order email and tracking number which I thought was a result. After 7 days the status of the tracking was that Yodel had not received the yet parcel. I contacted Gearbest and they said the parcel has left but Yodels systems can be slow and not always update. After waiting a little longer I contacted Yodel and they said Gearbest have not given them the parcel yet only the shipping details. They are still waiting for Gearbest to release the parcel. Gearbest say its been sent. Yodel say it hasnt. Nobody has it, apparently. Sounds like delay tactics and side order of ***. I've asked for a refund.
View full review
Review
#1133119 Review #1133119 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • Lies
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Lies
1.0
Details
I ordered a Furibee Darkmax racing drone , it stated they had 75 in stock. Now almost a month later it still has not shipped I put in several tickets and I get the standard its a popular item blah blah blah it should ship on this date. Now this date has gone and passed...
View full review
1 comment
edybuman
#1393925

same thing happened to me

XiaoMie Amazfit, they told me out of stock after 5 days of purchase.

Review
#1132440 Review #1132440 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • Selling products they do not have in stock
Reason of review
Order processing issue
Loss
$212
Preferred solution
Deliver product or service ordered
Tags
  • Scam Website
Bought on 25 oct, now is Nov 16 on back order... every day shipping date keeps changing! I will need some serious amount of Points for their "mistake" or dishonesty... 222.80€ wasted? i hope not! they cant just say "oh, we dunno when itl b back in stock! so just wait"...
View full review
1 comment
Anonymous
#1392398

Unlucky man, I really hope you will get your money back. I was just on the vents to buy one aswell but now I'm not sure if I will. Thanks for posting this.

Review
#1132213 Review #1132213 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Order processing issue

Gearbest - Best Chine WebShop

4.8
Details
My favourite webshop. Good shipping time, valueable items. I buy recenlty from the Gearbest. I can only offer them. I bought many different things from them, I think my order number is about 50. Computer keyboard (Motospeed), tv-box (Zidoo), screwdriver, mini pc (Beelink), phone, Samsung Micro SD cards and so on. Shipping time is sometimes sinple goodother cases is fast. Depend on the item and the warehouse. I can offet this market. After your order are posted you get back point what you can use at your orders to get the item cheaper. Also get points after your rewievs and daly sign in from mobile app.
View full review
2 comments
Anonymous
#1393115

fake

Anonymous
#1393294
@Anonymous

fake?? how can you tell?

btw, can you spell more than one word? i doubt that...

View more comments (1)
Review
#1132198 Review #1132198 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Fast processing
Reason of review
Good quality

Gearbest recommended site at me

Gearbest recommended site at me
Gearbest recommended site at me
Gearbest recommended site at me
More than one hundred purchases are the most satisfied with the site. There were few problems but they helped to solve it. Products come with relatively fast delivery. Good deals are organized when big discounts can be made. Recommended site at me. I recommend for purchases I bought a lot of different small things in this store. All is well. The goods are good, delivery is fast. There are discounts. Now GearBest is significantly better than other stores. I recommend for purchases I bought a lot of different small things in this store. All is well. The goods are good, delivery is fast. I bought a lot of different small things in this store.All is well.
View full review
Review
#1132181 Review #1132181 is a subjective opinion of poster.
Product
Gearbest Website
Reason of review
Good quality