order service customer customer service money shipping products item support refund

To find out where my Package is | Gearbest review from Delhi, Delhi

1.0
Details
It's been 2 long months when i have order a pair of gaming triggers you accepted my and deducted 3500 hundreds rupees from my account and when i try to find out where is my order always every single time your messenger reply that you product is out of stock and it willtake a long 2 week again to restock
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Review
#1481044 Review #1481044 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Order processing issue

Didnt receive packge | Gearbest review from San Antonio, Texas

Vape package never arrived in mail
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#1480747 Review #1480747 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Order processing issue

Contact info | Gearbest review

They need real contact info and ppl to talk to . and Maybe a country of origin??? that woud be nice to know..
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Review
#1480168 Review #1480168 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service

Cable | Gearbest review from Vologda, Vologodskaya Oblast'

5.0
Details
Fast delivery, excellent quality and service. I recommend
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#1480050 Review #1480050 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Fast order processing

Worst company to deal with, I feel robbed. | Gearbest review

1.8
Details
I spent 418 south African rand on a tion can accessories plus delivery. I waited since the 5th of February for my order to be delivered. I paid the delivery, the extra insurances. This morning I'm told apologies, shipment company returned order to them. Now this is without the parcel even being delivered to me. Now the only want to refund me 15usd which is 150 south African rand as they don't refund delivery costs, after I did everything right, provided 100% accurate delivery details, made sure that I was always available . This is less almost a quarter of what I've spent with them in total. It actually feels like I've been scammed.
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Review
#1479042 Review #1479042 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Problem with delivery

HELP ME | Gearbest review from Stellenbosch, Western Cape

I called but thwy didn't answer
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Review
#1478777 Review #1478777 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Poor customer service

To return the product | Gearbest review

1.0
Details
I need to return an item that I had ordered that's not working properly
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Review
#1478072 Review #1478072 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Tracking my order | Gearbest review

1.0
Details
About 15 days ago i ordered a phone charger an i cannot track it or haven't heard nothing
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Review
#1477395 Review #1477395 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Order processing issue

Satisfecho con el envío | Gearbest review

4.3
Details
Normalmente llegan mis pedidos en 15 días o menos, y eso comparado con otras paginas donde se tardan incluso 1 año, es muy muy rápido. Sinceramente, Gearbest no tendrá las mejores ofertas comparada con otras Webs pero si tiene un servicio de envío superior.
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Review
#1477309 Review #1477309 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Good customer service

I have a ticket open but customer care is not helping | Gearbest review

1.0
Details
I have a ticket open but customer care is not helping - Gearbest review
I have a ticket open but customer care is not helping - Gearbest review
I have a ticket open but customer care is not helping - Gearbest review
I tried to call you to the toll number but you didn’t pick up!!! Ticket number T19012902883 Order number 18120400931907537506
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Review
#1476889 Review #1476889 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service