Anonymous

Order did not dispatch, over a month passed

Gearbest - Order did not dispatch, over a month passed
My order of op6 was not even dispatched yet, costumer service keeps stalling and gives wrongful information. Putting some pressure on the rep ended up in: "you should have buy it in a local store".
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Reason of review:
Order processing issue
Brahim

Smart Watch Phone

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I this as a gift for my father. And he likes it so far, he wears it every day and thinks it's the coolest watch cause it has a lot of function and helps him make phone calls while fishing.
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Reason of review:
Good quality
Benzehaf
map-marker Tit Mellil, Casablanca-Settat

The best online shop

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The website is very well designed, the prices are very often the best you can find online, as well as free shipping worldwide. I have been buying a gearbest for a long time. Gearbest is an amazing company. I got a lot of orders from them and everything is amazing, super cheap and good quality. The support team is wonderfull too. My pleasure to do business with Gearbest.
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Pros:
  • Customer service
Reason of review:
Good customer service
Ned Bwu

Order has not bee shipped for more than 1 month

order has not bee shipped for more than 1 month. cannot find any info. Phone cannot go through
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Loss:
$2000
Reason of review:
Poor customer service
Marcus S Fgv

Good service

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I just started a couple of weeks ago with Gearbest. During the last weeks I've ordered 3 packages. One arrived in Time. One was too late, but that was a problem of the shipping company caused by Christmas and New year here in Germany. The behaviour of the costumer support was always friendly, polite and fast. The third packages is still in transit but I don't see any problems so far.
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Pros:
  • Various electronic products
Cons:
  • Long time shipping
Reason of review:
Fast order processing
Morganne Atj
map-marker Szekesfehervar, Fejer

Gearbest is truly recommended

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Gearbest is truly recommended
Gearbest is truly recommended - Image 2
Gearbest is truly recommended - Image 3
I have ordered a tablet from Gearbest. I am completely satisfied with Gearbest and the product itself. I am happy to share my experience. Item arrived in a bubble case so I am completely satisfied with the delivery. Item's speed of work is great and fluent. The item description and package information are clear and easy to understand. I will definitely use Gearbest in the future since it is reliable and user based! Please note that this review is not forced to do. This is my real and objective experience and I am willing to share this with other people. I hope this review will help those who are not experienced with online shopping.
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Pros:
  • Speed of process
  • Service
  • Speed of delivery
Reason of review:
Good customer service
Charles G Weq

Affordable prices Good quality products!

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I have shopped multiple times on gearbest purchasing electronics ie smart phones Android box headphones fast chargers prices are extremely competitive and excellent selection of products highly recommend place to shop and they offer free shipping also on most products.
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Reason of review:
Good quality
Danie R Sbl
map-marker Johannesburg, Gauteng

Terrible comunication

For my wife's birthday I suggested she order a few nice things she wanted from Gearbest. We ordered in advance to ensure it arrives on time. However two weeks later items were still not shipped. I logged a ticked only to be told sorry, we are unable to ship these items at this time, please exchange. Well this is just great. Telling a buyer you do not have stock is a prerequisite for a online store is it not? I fear to see how much headache awaits me with shipping.
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Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Macil Qjx
map-marker Wroclaw, Dolnoslaskie

Best shop

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Gearbest is the best online shop. I bought here many fantastic items. Shippment is fast and cheap. They have a lot off differents goods. You can pay in Gearbest via PayPal Credit Card and another options. Gearbest has really nice helpful support. I reccomend this shop. Happy
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Reason of review:
Good quality
Jesus B Eup
map-marker London, England

I can not say anything yet I would like to get back my money

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I need to move out of The UK for the Brexit so I need to cancel the order number: 181126****090836****. Please let me know asap. Thank you. Kind Regards Jesus Barroso
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Marigold Esj
map-marker New York, New York

Myx96 mini android box purchased isnt working correctly

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My wifi keeps going out and it is the box not my wifi service
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Reason of review:
Bad quality
Zakaria t

The best gadget website

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I'm really happy with gearbest purchase. Fast shipping and good quality product as description. Good support communication. Product arrived very well packaging. 24 hours for shipping out and 22 days to recieve. Good sound quality bass good battery long time and the quality is much better for this brand bleudio t5s recommended.
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Pros:
  • Processing time
  • Expirience with this shop
  • Gearbest is the best
Cons:
  • Delivery times
  • High price for some goods
Reason of review:
Fast order processing
Ipse T

Huge variety of products and easy/pleasant customer experience

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I have been doing business with Gearbest for at least 6-7 years now. Always satisfied, if not with the product itself (had a few failures over the years) but with the speedy resolution. I always got either a refund or a replacement and communication has been superfast. I wish I could say the same about DHGate or AliExpress...so my past experience led me to ALWAYS search the item I'm looking for on Gearbest, before any other site.
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Pros:
  • Customer service was able to always resolve my problems
Cons:
  • Shipping can take random amounts of time not predictable
Reason of review:
Good customer service
Robbie Gvr
map-marker Miami, Florida

Fraud

They charged me twice. Will not answer my phone call.
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Reason of review:
Problems with payment
Dom T
map-marker Naples, Campania

Ottimo con precauzioni

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Gearbest - Ottimo con precauzioni
Gearbest - Ottimo con precauzioni - Image 2
RECENSIONE-PER-ITALIANI Scrivo questa recensione per chi come me è indeciso o ha poca fiducia di comprare online. tutto sta nel usare un coupon (quindi spendere meno) e scegliere la giusta spedizione (per evitare problemi di tassc)! io metto sempre italy express o EU express e andate sul sicuro ( avete anche il tracciamento online ! ! ) PS: se abitate nelle isole chiedete meglio quali spedizioni sono disponibili (ad esempio Sicilia e Sardegna). Consiglio: comprate qualcosa di pochi euro per fare il primo ordine e accertarvi che vi arriva e che va tutto è ok! La spedizione lenta è gratis ma può metterci anche 2 mesi nel peggiore dei casi. quindi se un prodotto non vi serve subito e volete risparmiare va benissimo. vi auguro buon acquisti. Ciao
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Pros:
  • Xiaomi
  • Free shipping method
  • Original item
Cons:
  • Some wrong description
  • Item unavaiability
  • Order cancelled
Reason of review:
Fast order processing
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