Ioannis A Irs
map-marker Dolna Banya, Sofia

Οne of the Best is Gearbest! Totally Recommended

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I bought two band straps for Garmin Fenix watch! I really liked them a lot! Navigation through the site for what i was looking for was absolutely easy! The hole design of the site is very likeable and you can easily find many things in lower prices if you use the Gearbest App which you can easily find on the store of your phone! There were lots of products available at very affordable prices, and i am totally satisfied with what i bought! I had a lot of things and of many prices to choose from. Also they are very accurate with the range of shipping days! I would easily recommend it! I got my item the sooner possible and i was very happy about my choice!
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Pros:
  • Good prices and variety of choice
Reason of review:
Good customer service
Weslee Sfd

ORDER IS NOT COME

April 20/4/19 gave order for drone.but not yet received. We don't how proceeds this one.the order number is 190420****781023****. Angry Angry
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Loss:
$2
Cons:
  • Not all products can be found
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Giorgos G
map-marker Potos (Thassos), Anatoliki Makedonia Kai Thraki

Satisfied with GearBest

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Wide variety, low prices, zero shipping charges and customs free. You can pay with PayPal and your Debit card.

Im very excited with their custommer support !! I suggest it mainly for electronics purchases because it is value for money. I bought the Xiaomi AMAZFIT Sports Bluetooth Smart Watch - RED CHINESE VERSION and I am interested in buying 2 cell phones even though it has a very good price compared to other sites. from headphones I strongly suggest Xiaomi YDLYEJ01LM Wireless Bluetooth 4.1 Music Sport Earbuds because they are wireless and have excellent sound and low price.

Generally if you visit the site you will also be happy! I do not have to write anything else just trying to fill the hundred words to be able to do this critique.

I do not have to write anything else just trying to fill the hundred words to be able to do this critique. I do not have to write anything else just trying to fill the hundred words to be able to do this critique.

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Pros:
  • Reasonable shipping time when items available
Reason of review:
Good customer service
Anonymous
map-marker New York, New York

Low quality items, terrible business practices

I ordered 2 items lost all money. Both items were too small and fit weird. Sent back original item to get refund but made me pay for return (to US) and then charged processing fee, my refund was $1 (out of $35 item). And this all took 2 months and dozen emails. Gave up on 2nd item. I also read lots of the reviews on this site and others, they look fake you can see from grammar errors and lack of content. Also look at skew of ratings if too many in 5/5 and 1/5 that means something is wrong with rating... Don't buy!
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Rajneesh S Vps
map-marker Arlington, Virginia

Will not be doing business again

Will not be doing business again. This Black Friday gearbest was reviewed positively by a couple of different tech columnists. That prompted me to try out the site when a good deal showed up in one of the flash sales. The buying experience was smooth and that was the extent of it. After collecting the credit card information started getting emails that there had been a service request opened for the order. Then I got a demand to send a copy of a utility bill or a legal document for proof of address. The next email saying demanded the proof within 24 hours of the original purchase. I reached out to customer service, whose number did not connect despite repeated tries. Finally over chat the customer service representative suggested I sent the documents anyway and there was no other option or recourse. A few minutes later the order was cancelled. Not worth it, is all I have to say
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Reason of review:
Order processing issue
Debrah Iuh
map-marker Suffolk, Virginia

Haven't received my order

My order for the drone was made in November and I have not received my order but you have my money. This is a Christmas present. Please advise the status of my order.
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Reason of review:
Order processing issue
1 comment
Guest

Gearbest im checking whats the status of my order but what happen??? they cannot track the order,, and they saiy irder not paid???

Is that a joke??? i already paid that amount....

Hopefully it will arrive soon because its a christmas gift.. Its my firts time to order in this company hope the result is good..

Frank M Xrt
map-marker Laconia, New Hampshire

Worst Company ever

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This is the worst company that I have ever purchased from. And they do not own up to their mistakes or take responsibility for their bad products.

Instead, you have to write back and forth with them OVER AND OVER AND OVER and keep giving them the same information over and over again until you finally realize that it is not worth continuing and you give up. That appears to be their strategy for avoiding refunds. STAY AWAY FROM THIS COMPANY. I bought a soldering gun.

Photos and description indicate that it included the special spool of solder. it arrived with no solder and after arguing with them I finally gave up and just bought the solder from them (almost as much as the gun). Then I find that the gun is for 220V, but has a 110V plug... very dangerous.

I have so far exchanged over thirty emails with them!!!

I have had to send in the same information and pictures to them over 20 times!!! I am giving up, but I hope nobody else gets victimized by them.

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Loss:
$30
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Faisal n Zkj
map-marker Lahore, Punjab Province

Very good

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Updated by user May 25, 2019

Dear All, I would like to inform that This is my first online shoping experience on gearbest, i place two orders and one order receive me quickly but 2nd order not receive. i post a ticket on gearbest website and who give me a quick response and he satisfied me and send me same order again and this time my order received successfully.

am very happy.

thanks gearbest. order no: 190206****480137**** Name: Faisal nawaz

Original review May 25, 2019
Dear All, I would like to inform that This is my first online shoping experience on gearbest, i place two orders and one order receive me quickly but 2nd order not receive. i post a ticket on gearbest website and who give me a quick response and he satisfied me and send me same order again and this time my order received successfully. am very happy. thanks gearbest. order no: 190206****480137**** Name: Faisal nawaz Like
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Reason of review:
Good customer service
1 comment
peacecop k

It depends what you count a fast reply. They usually answer to tickets once during 24 h.

Sometimes, the answer is that one has to wait for 2-3 business days because of holidays or smth similar that they have very often. You paid probably using a card or PayPal. I paid using wire transfer according to their data.

However, the amount came back a week later having 110 euros less. They don't feel responsible for my loss and refuge to accept bank proofs.

Kaeleb Pgr
map-marker Tokyo, Tokyo

Bought suitcase of 90 frn

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I bought a 90 fen suitcase that was on a flash sale. At first it was not easy to ship and was confused, but customer service was more carefully handled and we were able to ship quickly. I am looking forward to the arrival of goods now.
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Pros:
  • Quick shipping for the distance
  • Fast response
Reason of review:
Good customer service
Latricia Zph
map-marker Akron, Ohio

Elf on a shelf hasent came in 2 weeks

Yes ive contacted and no answer
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Reason of review:
Order processing issue
Christiane A Kzy
map-marker Champs-Sur-Marne, Ile-De-France

Product not received

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I ordrered a cell phone on gearbest a month and half ago, it was marked delivered in the package follow up but I never receive the package. I emailed them several times and the finally admit that the phone is lost and they are saying it is not their fault
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Reason of review:
Order processing issue
Fernie Fkw
map-marker Adelaide, South Australia

I have not received my orders yet

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I paid for 2xgps units on the 30th october $39.95,when will they arrive if its going to be 2or more weeks, i would like a refund please to my account.
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Reason of review:
Order processing issue
Rafael C Nif
map-marker Toluca, Mexico

Pésima experiencia con sus envíos.

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De 6 pedidos que hice, solo recibí uno e incompleto. Jamás compraré con Gearbest. Pedidos: 180923****331342****, 180718****331621****, 180716****330924****, 180528****331259****, W180405****539157, W180405****061580. De nada sirve comprar el seguro si al final, los pedidos no llegan. Yo era fan de Gear Best, pero ahora me obligan a hablar mal de GB, tal como tratan a nosotros los compradores. Gastaré ahora mi dinero en Aliexpress, Banggood, Ebay, Amazon, etc. Ellos sí cumplen y hasta te bonifican si algo no te llega a tiempo. No tengo nada qué decir, es ridículo que obliguen a escribir más de 100 palabras para poder publicar. Ya me dio flojera, no sé qué mas escribir, además de quejarme de mi enorme molestia con Gear Best y que no respetan sus promesas. Compras algo y, después de varias semanas, te dicen que no tienen stock. Van empeorando. No compren con ellos.
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Loss:
$100
Reason of review:
Problem with delivery

Preferred solution: Full refund

Averill Pob
map-marker Suriapet, Telangana

Shipping

Gearbest - Shipping
Order I'd number is 190125****690203**** I have ordered this product on January 25th but till now I didn't receive the product I need a reply My contact number is +91 8317****45 My name is Galla Surendra Naidu
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Reason of review:
Order processing issue
rafael l Grt
map-marker Carnaxide, Lisbon

Gearbest Experience

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i bought one phone and it come in good condictions. i ask them some things and they resolve my problens very quikly. some things now to make the 100 words beacouse my opinion is very good and fast nothing to apoint gearbest is good you can buy any thing you want i dont get any problem with the product only 1 thing that accidentaly broke my product but i was problem mine and im very sad beacouse i broke that but im reparing it becouse is very good item and its almost 100 words i dont like to write so im puting some random words and my english isnt the best so thanks and you can buy in gearbest they didnt gived me problems . Like
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Reason of review:
Good quality
1 comment
Iann Yxz

yesssss

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