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Ordered a MI netbook air through them... Order No.:W1707191320306291 No tracking information provided.

Sent a message by initiating a ticket, no response... tried 24/7 online chat, no response... checked reviews... they have a lot of victims out there...

thinking about initiating a dispute with payal... this is ridiculous.... WORST CUSTOMER SERVICE EVER POSSIBLY A FRAUD... i dont know what to do to grab their attention.

Seemed like a legit website when i was buying the item but these people are obviously fishy. i would advice extreme caution in dealing with them. Perhaps someone can start a facebook page against them so that they fix their issues.

I need to write 5 more words. I did 100 words already.

Product or Service Mentioned: Gearbest Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $705.

Preferred solution: Full refund.

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Dear naveed,

We apologize that you are experiencing issues with your order.

For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.

Kindly note that the estimated shipping time is valid regardless of tracking information availability.

We have offered you a tracking number via our Support Center. Please check this and reply back to us.

We have sent a message to you about your case via our Support Center.

Please check this and reply back to us.

We look forward to hearing from you. Best regards, Gearbest Customer Service Center

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