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Gearbest - Website needs urgent review

It is not clear from the website that insurance is advised to cover the event of goods being lost in transit. I still maintain that under UK law transit insurance is not required and that it is the sole responsibility of the vendor to ensure that goods are delivered that have been paid for. It is therefore not clear from the website the total cost of goods to the consumer. A decision to purchase or otherwise is often made when taking account of total costs involved i.e. shipping and insurance etc. So please make these items clearer.
2.3
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#1447959
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Gearbest - Order info

Hi There. Iam li living in UK and worried when my item going to be delivered. Could you give me information please for orden number of item 19011000925007205292. Currently can’t be tracked because no details of how to be done. Kind Regards Sent from my iPhone
#1447955
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Gearbest - Monney back

I buy some items and this is wrong măsură is not utilizable.compania a trimis scuze a aprobat returnarea dar sa platesc eu shipingul.de ce sa platesc eu pe greseala lor sa plateasca ei.
2.5
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#1447631
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I ordered a transistor tester on 28/10/2018. I tried submitting tickets on three ocassions when the items were reported as despatched but not delivered. I received the same reply every time that I should check the shipping agent and the carrier I.e. the local postbox....
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Anonymous
RitzyWhippet

An update on this is that Gearbest have agreed to refund the full amount to my credit card. I await this action. They deny any responsibility for delivery of goods to the purc...

1.0
I liked
  • Ticketing response
I didn't like
  • Does not meet uk trading laws and advertising standards
  • Shipping packaging and insurance charges unclear
  • Site is misleading in total purchase cost for advertised goods
#1447409
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Gearbest - BAD SITE

Bărbați confortabili Jachetă de agrement pentru bărbați INUTILIZABIL MARIME NECONFORMA CU COMANDA 3XL DIFERENTE doresc returnare Culoare Negru Mărimea 3XL Cantitate 1 $ 50.41 Livrat Revizuire 12/11/2018 15:46:28 Detalii> Bocanci de zăpadă pentru femei Bocanci de bumbac casual INITILIZABIL AU LUAT APA LA PRIMA PURTARE doresc returnare Culoarea Negru Mărimea UE 38 Cantitate 1 $ 36.86 Revizuită Revizuire Îmbrăcăminte de îmbrăcăminte pentru femei Îmbrăcăminte de mijloc și vechi de INUTILIZABIL MARIME NECONFORMA CU COMANDA 2XL DIFERENTE doresc returnare Culoare Negru Mărimea 2XL Cantitate 1 ACESTE ELEMENTE MI-AU FOST TRIMISE CU MASURI GRESITE.IMI CER SA PLATESC EU RETURNAREA CU TOATE CA NU ESTE VINA MEA, ESTE CORECT?
1.0
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#1447408
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Gearbest is one of the most popular online shop! You can find a loot of stuff there. They have very good prices and promotions. Payments are very easy. They have a lot of payment methonds. Most popular which I use and recommend is PayPal. Also shipping methods are...
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5.0
#1447402
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Complain gearbest

am comandat 3 item si doua din ele le-am primit masuri gresite iar al treilea nu este defect .toate trei sunt inutilizabile.returnarea costa jumatate din costul acestora iar gearbest nu vrea sa o plateasca,consider ca este vina lor si doresc sa plateasca returnarea cat si sa-mi dea banii inapoi pe produse deoarece acestea sunt inutilizabile,ma puteti ajuta?
1.0
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#1447391
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Gearbest - Xiaomi Pocophone F1 Order

Gearbest - Xiaomi Pocophone F1 Order
There was a discount so i ordered the phone which was 300 dollars on 26/12/2018 and i added insurance for 9 dollars. Shipment was free. It arrived in 6 days. Very fast and good shipment. Thank you!
4.0
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#1447372
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Gearbest - Best Seller

Gearbest - Best Seller
"I want to share with you feedback about the store girbest. I have been buying on this site for 3 years and have made many orders. I want to mention attractive prices, discounts and sales. Delivery is very fast and can be selected from several options. Support quickly answers your questions and tries to solve problems as soon as possible. Оne of the last purchases is Original IJOY CAPO 100W Squonk. I am very pleased with this great seller!"
4.9
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#1447346
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Gearbest - Not picking the call

If they pick the call then I can know the details about what I need Instead of that they were hanging the call. Then how would I know about the necessary details I need
1.0
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Website
#1447203
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