Gearbest
Reviews and Complaints
Ótima loja, recomendo a todos
- Otimos precos
BEST SHOP ONLINE
Not received Refund Amount
- Quality products
- Inadequate issue resolution
- Unworkable return procedures
Preferred solution: Let the company propose a solution
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Verified ReviewerDo not use
the parcel was sent to Birmingham via Hermes UK, delivered 13:54 - Thu 20 Sep Your parcel has been delivered and signed for by the recipient,i now have wait to hear from Gearbest
it is an industrial park I found it closed, after talking to other companies close to the Gearbest place I was told that no one has ever been seen going in even trading standards the UK has had so many complaints about this company in if I did send something there the chances me ever seeing it again are nil Gearbest service is nill they do not help they keep sending me tickets when I send mail on Gearbest web page all I can say is DO NOT USE GEAR BEST check reviews on google and here if you do buy something from them and it goes wrong the chance you get it repaired or get new are very very slim do what I have done look to see who made product you buy contact them direct hopefully the big companies that use GEARBEST will drop them
WHEN THEY SAY We will do our best to help you. NOT TRUE !!!!
Preferred solution: Let the company propose a solution
Address problem
Plz help me i want to buy your drone but i was unable to place order because there is address problem i write my correct adress but he says write 5-35 character long (no qutation marks) help me.......
....... plz help me
Delivery not yet received
Solid Store
Resolved: Emails Won't Stop, Customer "No Service" is Stonewalling
Gear best never contacted me again, but the marketing emails did stop.
They said it would take 24-48 hours to process. 96 hours later, I received another marketing email from the company. I used their Live Chat again and got the same "24-48 hours to process your request" response. I then asked for their mailing address three different times during the conversation and the representative ignored or avoided the request every time.
All they gave me was an email address for their support group. This company may have good deals on products, but their customer service is completely unresponsive and disconnected from their customer base.
- Stalkers - retargeting marketing strategy
Preferred solution: Let the company propose a solution
They didnt ship the item
Fast and reliable Shopping.
I had to return a product because it was broken. They were very helpful to me.
All my messages answered. They also paid the return shipping fee.
It is that,
I always prefer to shop. Regularly i visit their websites.
Gearbest discounts are very good. And also i bought a finger pulse oximeter. i use it in hospital and its very usefull.
I recommend friends. Thank you gearbest.
I had to return a product because it was broken. They were very helpful to me.
All my messages answered. They also paid the return shipping fee.
It is that,
I always prefer to shop. Regularly i visit their websites.
Gearbest discounts are very good. And also i bought a finger pulse oximeter. i use it in hospital and its very usefull.
I recommend friends. Thank you gearbest.
- Helpfull
Not a pissed customer
Didnt have product
For sponsorship
Paid for expedited shipping, not seen item in 3 weeks.
Preferred solution: Full refund
Exchange a DOA birthday gift item .
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I couldn't confirm my order due to 5-35 characters.Please inform me about purchasing Alfawise Android TV box. I hope that you will look into.Thank you.
Do not put any quotation marks and make the address as small as possible add more information in address line 2 which is optional . i too came across to this problem and then changed my address 2 - 3 times which helped me alot .
i think you can also be helped by it. Just change the arrangmet of your address