Gearbest Reviews and Complaints
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Missing instructions | Gearbest review
Gearbest : Scam
Horrible customer care service | Gearbest review from Noida, Uttar Pradesh
Not a pissed customer | Gearbest review from West Milford, New Jersey
Ripped off pissed off no Christmas this year thanks gearbest for being the thieves you are!
Gearbest takes money and does not deliver in time
Update by user Jan 14, 2019
After one month(!!) Gearbest (better should be named Gearworst) did not deliver!!They several times postponed the delivery date.First 15 working days, then 28 working days, recently they again postponed by 15 days for the next announcement.On Dec 6, 2018, they booked the money from my Creditcard, and delivered NOTHING!I informed them that i want to step back from the purchase, but they ignored this request.Gearbest is obviously not a real internet shop, its more a fake site, stealing money, but deliver anything, not holding any commitmenmt.They are internet criminals, seriously!
Original review posted by user Dec 13, 2018I ordered a handheld keyboard, small item, on Dec. 5. The money was taken from my creditcard the next day, Dec. 6. On Dec. 12 i asked the Gearbest support, which is cumbersome to deal with also, about my delivery date, as i did not get any update in between. Gearbest responded that the item is not on stock and they cannot commit to any delivery date, as the upcoming holidays does not allow any prediction!? I informed them that i want a delivery date, or my money back, Gearbest informed me that it will take 15-28 business days!!?? That means 6 weeks delivery......i thought they are kidding, they were not! Summary: First and last order at Gearbest!
- You take the money and inform afterwords that you cannot deliver
I think they are trying to break the record for the most halfassed customer service and delivery of my order......tomorrow (12-13-18) will be exactly 30 days which is out of the question for anything | Gearbest review from Arlington, Virginia
I bought items that i didnt recieve | Gearbest review from Toor, Northern Ireland
Don't Deliverying me | Gearbest review from Sabah As Salim, Mubarak Al Kabir
Know the status of order | Gearbest review from Grimshaw, Alberta
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