Gearbest
Reviews and Complaints
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Verified ReviewerI'm encouraging you.
Good Prices, Good Support
Great support
Great support
- Quality
- Price
I cannot place my order
GEARBEST IS A SCAM!
Gearbest is not an honest company. We had very bad issues with their orders and they did not accept responsibility although I paid for insurance.
Now they claim they refunded my money but they don't show me the proof and my money is not returned back to my card. I will remove this feedback once they show me the proof and money returns back to my card. However I do not recommend buying from Gearbest anymore, sorry. ORDER ID: W180328****356623 I will be awaiting their response for taking any more actions.
I hope this will be solved here, I also contacted my credit card company for a full chargeback.
Their support does not respond as well. I am badly stuck here and this is not funny!
- Waiting
- Slow customer service
- Being stolen from
Preferred solution: Full refund
My package is not received
Apply coupon
Bad order service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOriginal Xiaomi Mi Smart Multifunctional Gateway
This is a step towards house automation. The build quality is great, as expected from xiaomi.
Easy to use once synced. Very nice light in it, so many colours. Bit difficult to set up but thats because it is not really designed for any market other than the chinese. Plug is chinese so you need an adaptor.
The order with Gearbest was nothing but problem free.
You will not go wrong by ordering in Gearbest. I order things from Gearbest lots of times and when occasionally an items gets broken or or doesnt work as it is supposed to, then the customer service will not let you down.
- Customer service and variety of products
- Shipping could be faster
Reg. my order 190207****030451****
Preferred solution: Let the company propose a solution
Gearbest is great!
Hello there,
I just want to share my experience with Gearbest.com. This is my favorite website to buy online. I've made a lot of orders, and all of the products arrived in reasonable amount of time. Every item was well packed, and with no issues at all. That makes me feel more secure when I am thinking about next purchase online. I've contacted their customer support several times, and they provided me a lot of useful information in very short time. Never had any problems with them. I can always find variety of products on flashsale, with very low prices, but great quality. I tend to post pictures of my products unpacked, so others can check real situation. I can highly recommend Gearbest for many reasons .
Regards ,
Jay
- Very good quality
- Flash sales
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat experience. Nothing to complain
My experience with Gearbest
- This prices
Thank you for everything
- Lots of choices
- Site looked attractive and prices appeared good
- Price quality ratio
Not received my item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMen Quartz Watch OCHSTIN
Hello, I share my experience with this watch which I have been using for more than 1 year and the truth works perfectly, everyone asks me where I buy it and obviously I tell them it was on Gearbest, what else calls me the attention is the operation of the chronometer, since many watches for this price, it does not work, the truth being very sincere, I recommend 100% this watch, and best of all is that the shipping was completely fast and came to the door of my house, believe me they will not regret if they come to buy it, Gearbest always giving the best to their customers I always recommend them to all my friends
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Dear ClearChamois232,We are sorry to hear that you are experiencing some issues.We offer all our customers solutions based on our policies. Please refer to our Warranty and Returns policy here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.We look forward to helping you,Gearbest Customer Service Center