Add me to the pissed at GearBest list
I should have read more about this company before ordering.Quadcopter took forever to get here, but the charge to my card had no problem being immediate.
It arrived missing a vital part that meant I can't use it (usable connector to charge battery - battery connector is same as charger connector). I asked for a solution through their customer support (oxymoron there) and have gotten a runaround, mostly that they don't understand my problem (said it very plainly), ignored the photos I sent and can't seem to send me the part or give return merchandise information. I doubt I will have this resolved without a lot of my time and be stuck with a useless product even if it is ever dealt with by them. At this point, I've written it off as my mistake for not researching the company first.
It's unfortunate that they are giving Chinese businesses a bad name.Stay away from this one.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Time for shipping and customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Explorers Quadcopter
- Review category
- Gadgets and Accessories
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