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Gearbest - Bought suitcase of 90 frn

I bought a 90 fen suitcase that was on a flash sale. At first it was not easy to ship and was confused, but customer service was more carefully handled and we were able to ship quickly. I am looking forward to the arrival of goods now.
4.3
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Diversity of Products or Services
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Style and Design
Usability
Value for money
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I liked
  • Fast response
  • Quick shipping for the distance
#1399222
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Gearbest - Geartbest.com is NOT a REAL company...

Gearbest.com is not a real company and they take your money and play with you by sending you sweet talking emails to delay things. NEVER order anything from these people. THEY ARE CROCKS and EVILS. One of the crocket compnay out there...gearbest.com runs maybe a bunch of criminals who make easy money. {{Redacted}}
#1399202
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Gearbest - Order not recieved

hello. i order in the beginning of october 2018 a mobile phone huawei honor 10. and i did not receive until now the parcel. i call the DHL parcel, the delivery company on 22.10.2018 and they inform my that after 5 days parcel staying in their deposit was sent back to you. i talk with customer service on gearbest for the last 2 weeks but still my problem was not solve. {{Redacted}} i want a REFUND. I DID NOT receive any mobile phone.{{Redacted}}
3.2
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Customer service
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
Usability
Value for money
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I liked
  • Price
I didn't like
  • Delays
  • Customer service
#1398908
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Gearbest - Product not received

I ordrered a cell phone on gearbest a month and half ago, it was marked delivered in the package follow up but I never receive the package. I emailed them several times and the finally admit that the phone is lost and they are saying it is not their fault
1.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
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Website
#1398877
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Order No: 18072300937212177453 / Date: 23/07/2018 14:17:35 In my first order on the website i had some trouble with the delivery, i could not get any information from the mail service. I contated the customer service of GearBest, and in less than a day i got an answer,...
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4.8
I liked
  • Prices and service
#1398624
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Gearbest - Bezahlung
Dear Gearbest Team, Please check if we have paid our bill twice. PayPal, transaction OCT.27 GearBest payment Invoice no. - P181027009684132810PNF - 61.92 EUR Payment sent to GearBest October 27, 2018 at 20:29:11 CEST Transaction code: 0BA12291B1840863N Payment Status:...
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2.0
I didn't like
  • Pain to deal with no human contact
#1398506
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Gearbest - Delivery not yet received

Gearbest - Delivery not yet received
Hi I have ordered a laptop and the money has been taken from my account however, I haven’t recieved it yet. Please let me know if delivery is in process.
#1398486
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Gearbest - Good online retailer with fair prices
I have been ordering from GearBest for the last 3 years. Every item I bought was of expected quality and there was never any mixup. The only thing that might be annoying is the shipping time, but that is to be expected depending on the year season, carrier etc. I live...
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4.5
I liked
  • All is perfect
  • It seems cheap and easy
  • Good special offers
I didn't like
  • Shipping support
#1398257
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Gearbest - My order information

Seeing when my order should arrive
1.0
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Customer service
Discounts and Special Offers
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#1397088
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Mon expérience de shiping avec gearbest

J'ai bien apprécier cette expérience car elle m'a permis d'acheter de très bons articles avec une très bonne qualité et avec des prix incroyables en m'offrant une multiplicité de choix.
3.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1397086
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