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Gearbest - Want to know where my order is at i dont have a tracking number

yeah I ordered a hip or leg bag back on October 6th and haven't received anything my name is Robert kordan. and I haven't received it I paid for it already. my number is 989-255-6959. the address is 320 West Progress Street Apartment 17. 49746 please call me back. I checked with the bank and they said the payment went through on either the 6th or the 7th. today's the 17th and I haven't received anything I want to know where my oh Lord. or want my money back 1429.
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Review
#1682735 Review #1682735 is a subjective opinion of poster.
Pros
  • Quickness and prices
  • Quick delivery from us
Cons
  • Anonym customer support
Reason of review
Have not received my product
Loss
$14
Preferred solution
Deliver product or service ordered

Gearbest scam company

1.0
Details
I ordered knee pads from the Gearbest store because my knee hurts. Order number 19070300907617241672. I paid insurance against loss of goods. More than 90 days have passed, the product never came to me. The store does not want to return the money to me, although I paid insurance and accuses me of the fact that I lost the goods. They are arrogant. Do not buy at this store.
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1 comment
Anonymous
#1775442

I absolutely agree, theses guys are a rip off....thieves! No replies and no service. Never buy from these jerks

Review
#1681356 Review #1681356 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • European sizes
Reason of review
Order processing issue

Gearbest - Extremely awful customer service

1.8
Details
No matter how hard you try, their gearbest customer service will always be crap. Full of *** and template answers, they NEVER say a reliable word. It's been 30 days since my shipment was supposed to arrive and gearbest does not do jack about it. It's always the same crap template message saying they are "trying to talk to the shipping company". Yeah, right.
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Review
#1681301 Review #1681301 is a subjective opinion of poster.
Service
Gearbest Customer Care
Pros
  • Cheap products
Cons
  • No communication to enquiry
  • Length of time for delivery
  • No reply
Reason of review
Poor customer service
Loss
$85
Preferred solution
Deliver product or service ordered
Tags
  • no answers
  • Delivery Late
  • Did Not Receive My Item

Gearbest - Where is my order?

1.0
Details
I ordered a jacket for my grandsons birthday 2 months prior on August 13, his birthday was yesterday 10/13/19 and it STILL has not arrived. I get no responses to my online inquiries and have tried calling the 855-666-1888 number to NO AVAIL as it rings then immediately gives a busy signal. Is this a rip off????
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Review
#1680002 Review #1680002 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Very good quality
Cons
  • Slow processing
Reason of review
Order processing issue
Loss
$33
Preferred solution
Deliver product or service ordered
Tags
  • Criminal

Gearbest in Portland, Oregon - Why does the guy in the ad have his hand up the wolve's 'thing'

That is messed up. Seriously, look at the ad.
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Review
#1679205 Review #1679205 is a subjective opinion of poster.

Gearbest - My order

Says being processed for almost a week now and you already have my money
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Review
#1676558 Review #1676558 is a subjective opinion of poster.
Cons
  • None yet
Reason of review
Problem with delivery
Loss
$169
Preferred solution
Let the company propose a solution

Gearbest - Horrable

1.0
Details
I sent an item back per there instructions. It has been 2 months and have heard nothing back from them on the refund. Tried to log into my account and it said my password was wrong. I tried to reset my and there site is so stupid it keeps saying that time has time was up I had to send for a request again to reset it. It just keeps doing that. Then I did chat and emailed customer service and they won't give me any info or help me reset my password. I will never buy from them again. They are a big joke. Besides the item I sent back was a womens XL shirt and it looked like a kids large.
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Review
#1676238 Review #1676238 is a subjective opinion of poster.
Cons
  • Poor refund service
  • No contact info
  • Not able to talk to someone by phone
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3299
Preferred solution
Full refund
Tags
  • Horrible Customer Care
  • Horrible Refund Process

Gearbest - Check on order

1.0
Details
Need to cancel order and cannot reach anyone.
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Review
#1671708 Review #1671708 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service
Loss
$139
Preferred solution
Full refund

Gearbest - Just want to ask something

Gearbest - Just want to ask something
I just want to know when will I get my order and if this a serious company... and if I don’t get my order will they return my money
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Review
#1663568 Review #1663568 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Costumer assistance
  • Should contar the costumer
Cons
  • Customer service team
  • Bad service
Reason of review
Poor customer service
Loss
$139
Preferred solution
Let the company propose a solution
Tags
  • UNRESOLVED ISSUES

Gearbest in Hyattsville, Maryland - Can never get a response

I have tried to contact several times with no response every time I try to call it says the number is busy.
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Review
#1663069 Review #1663069 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$416
Preferred solution
Full refund