Gearbest - Customer Reviews are Fake !

774 of 802 Gearbest reviews

Bought a toy RC Boat.Took more than a month to get it.

Worked only 10 min. It's impossible to charge from transmitter. Boat is way smaller than stated in description. The toy cost almost $15, they offered me partial refund and want me go to repair shop, fix it, send them a video and receipt.

I don't have any repair shops around my area that fixing toys and I pretty sure repair would cost much more than boat by itself.

Open a claim through PayPal. Beat gear offered $8 refund. I denied it.

Now waiting on PP decision.

The west part of it.My review with one star has never appeared on their site.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Discounts and Special Offers
Warranty
Price Affordability
Product or Service Quality

  • What I liked
    • Prices
  • What I disliked
    • Horrible customer service

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$15
Product or service
Rc Boat Toy
Review category
Gadgets and Accessories
review #693620

Author wants to be contacted by the company. Learn more

Had an experience with Gearbest? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
774 of 802 Gearbest reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Gearbest. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Gearbest.
Filing a new complaint about
×