Gearbest Phone Numbers and Emails

Toll-Free Number:

  • (855) 666-1888

Customer Service:

  • (347) 767-3793
  • (360) 824-5022

Gearbest Emails:

support@gearbest.com
legal@gearbest.com
Is this your business?
PissedConsumer Club

Contact Information

Gearbest Website:

Gearbest Help Center:

Corporate Office Address:

Gearbest.com
84 Granite Avenue, 2FL
Staten Island, New York 10303
United States

Gearbest Rating Based on 2.7K Reviews

Rating details

3.5
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Gearbest Customer Service Calls

4K TOTAL
CALLS
00:54 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gearbest?

Shipping and Delivery Question:

  • “Still not received my order”
  • “My order still hasnt been shipped”
  • “Info about where my parcel is”

Request for Information Question:

  • “Order information”
  • “Information on a product”
  • “Gearbest customer and support no 62.89.17.04.71customer and support no 62.89.17.04.71 customer and support no 62.89.17.04.71customer and support no 62.89.17.04.71customer and support no 62.89.17.04.71”

Product/ Service Question:

  • “Broken item”
  • “My E bike its broken”
  • “Product arrival”

Refund Question:

  • “Refund”
  • “Refund Order”
  • “Refund money”

Payments and Charges Question:

  • “Fraud call”
  • “Fraud”
  • “Fraudulent charges”

Activation/ Cancellation Question:

  • “Said my order was canceled”
  • “Cancel order”
  • “What are cancellation”

Return/ Replace Question:

  • “Change my order product”
  • “To return my phone because my phone carrier will not support it and wont give me 5g network”
  • “Returns”

Account Question:

  • “Account”
  • “Account activation”
  • “I can't log in to Gearbest, I have purchased the item it's been long time I contact seller no response pls jel or refund my money pls to original payment ty”

Staff Question:

  • “Service complaint”
  • “I am not satisfied this service”
  • “Worst service ever”

Website/ Application Question:

  • “Enquiry this website before the first time order”
  • “Cant purchase on your site requesting 9 digit postal code only have 7 digit code also wont let me enter city name dublin not in menu”
  • “Enquiry this website”

Cards Question:

  • “Because I ordered something and the $100.00 was taken from my card but gearbest says they have no history of an active order from me”
  • “My card is not work on your gear best website why”
  • “I want to notife that my credit card was cloned”

Other Question:

  • “Call me”
  • “30 menit”
  • “Order issues”

About

Related Companies

Shenzhen Globalegrow Ecommerce, DressLily, Rosegal, Tidebuy, Zaful

Summary

GearBest is a large online retailer of electronics. The company was founded in September 2013. It is headquartered in Shenzen, China. GearBest offers a wide range of cell phones, tablet PCs, audio & video equipment, car electronics, and radio control gadgets. There is a large stock of mobile phone accessories. The company also offers LED Light & Flashlights, men’s clothing, home & garden tools, and sports equipment. GearBest provides buyers with 45 day money back guarantee. The company offers the following payment options: Visa, MasterCard, American Express, Discover, and Western Union. Customer service is available by live chat 24 hours a day, 7 days a week.

Gearbest reviews and complaints

Gearbest is ranked 35 out of 892 in Gadgets and Accessories category

Area Served

Europe, Worldwide, Asia, Australia, Canada, Other, UK, USA

Payment Methods

PayPalVISAMasterCard

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