I purchased a drone for my son just before Christmas. He managed to fly it 3 times before the battery melted inside the drone rendering it useless.
After complaining to Gearbest they finally got back to me offering a $10 USD voucher against my next purchase from them. I complained yet again, telling them that I wanted a full refund of $152 AUD. They then offered me an $11 USD voucher. What a complete joke.
I don't think they realise how serious it could have been if the drone had caught on fire. This is still ongoing and I'm hoping they will see sense. I have emailed them pictures of the burnt out drone for evidence. I'm not a happy chap and wouldn't ever recommend anyone using this company.
They may sell cheap items but heaven forbid if anything goes wrong with it. Also I would like to mention that their 24 hour live chat doesn't work either.
Product or Service Mentioned: Rc Quadcopter.
Reason of review: Bad quality.