Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

Please don't trust gearbest, I ordered a watch on 4 September 2017 with priority mail (I paid extra for faster shipping). As of today (1 October 2017) after fourth contact with their customer care they're asking me to wait another month for the item to be shipped as products are out of stock (at the time of order they had 100+ units available).

they are very dishonest, only support them if You don't mind to wait 3 or 4 or 6 months for your item to arrive (if at all). I wish I checked reviews before doing business with them, as I see that there is a lot of similar complaints from other people.

Product or Service Mentioned: Gearbest Customer Care.

Reason of review: Order processing issue.

Monetary Loss: $116.

Preferred solution: Full refund.

I didn't like: Shipping is very slow, Processing of orders non existent.

Company wrote 0 public responses to the review from Oct 01, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

I too have similar experience from them...

You May Also Like