GEAR BEST...............DO NOT GO NEAR THESE PEOPLE I purchased two Feilun FX 122 Quad copters.They were physically quite large and had brushless motors I paid in round numbers $AU 200 for the two.
When they eventually arrived, it can take up to a month from China, I discovered that neither would bind to its transmitter or to the others transmitter. I complained to the vendor that the items were dead on arrival and requested my money back or replacements. I sent a video showing my attempts at binding. It was agreed that they would replace both quad copters.
After waiting a number of weeks I eventually received a single transmitter, which also would not bind. I complained and repeated my request for my money back or replacement quadcopters. They now tell me that as 45 days have elapsed since the purchase no warranty is applicable. I have complained to paypall, they tell me if I send the items back to China they will refund my purchase price It will cost more to send them back than they are worth.
Conclusion 1) Gearbest do NOT have a warranty scheme, if it Don't work Stiff *** 2) PayPal's warranty is NO warranty at all 3) Remember Dudes.....................Caviet Emptor
This reviewer shared experience about warranty issue and wants this business to issue a full refund as the author lost $200. The author is overall dissatisfied with Gearbest. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Gearbest.
Check out the best and the worst companies in Gadgets and Accessories category for more informed decision or compare Gearbest to other companies on our site.