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1 comment

I ordered a BlueBoo X9 phone capable of taking 2 Sims and paid for it.Took a MONTH to arrive, and despite chasing messages back from their customer services centre - illogical and unhelpful.

Nice looking phone and good feel but functionally .. get something that works as a phone. The phone itself - runs out of charge very quickly - 8 hrs max. Touch screen wont work at less than 15% charge so you cant open to read messages or missed calls.

Wont charge from a car if too low (power requirement exceeds input) Speaker phone - microphone problem - too difficult for people on the other end to hear. BUT most irritating : constantly bombarded with advertising and system error messages that dont fix with re-booting.

Other Android phones dont have the same problem.Ive tried to add comments to the Gearbest site, and shock horror, no way of doing so.

Review about: Bluboo Cell Phone.

Reason of review: multiple: bad quality, bad customer service.... .

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

I liked: Variety and price.

I didn't like: Quality of product, Length of time for delivery, Bad english and logic of customer service.


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Dear Customer,

We are sorry to hear that your product was not as expected.

We offer a detailed description of all our products on the item page.

Customers are also more than welcome to submit a question to our QA team and we will reply via the product Q&A's.

Could you please email to with the title “ pissedconsumer complaint from 1029287 ”?

Best regards,

Gearbest Customer Service Center

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