Not resolved

Due to a problem with one of the motors of my quad JJRC X1 order W1602042158547387 (factory defective), then I had an accident and the quad was damaged, Gearbest shipping an amount of money to buy the parts in my country because there was no stock in then including something extra to pay the technician.Then buy some of that money with a couple of decks with order No.

W1603280139408566 bought with money of the refund . The order arrived well packed my hands , unfortunately one of the pieces was defective , the material was discolored (did not look at all well) I initiated a complaint by sending a ticket to Gearbest , they responded quickly and offered a new solution. I have refunded the cost of the piece in just 24 hours. to make a new purchase.

I am grateful for that, I recommend Gearbest, your support and warranty service.Now I can fly my quad like new.

Review about: Spare Upper Body Shell Fitting For Jjrc X1 Quadcopter Green.

I liked: Warranty.

Review #838196 is a subjective opinion of a user.

4.8
Warranty
Style and Design
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Value for money
Website
Price Affordability
Product or Service Quality
Usability
PRODUCT OR SERVICE
Gearbest Customer Care
Reason of Review / Monetary Loss Reliable warranty / Not specified
Preferred solution Not specified

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