Gearbest - Extra fees

176 of 899 Gearbest reviews

I bought $28 worth of product, I paid an extra $10 for shipping.

After I received my shipped product notice the crooked company they use for shipping DHI , told me I owed an additional $19 dollars in fees and customs to continue shipping my product.

This was a false money grab , I have ordered literally thousand so dollars of product from the same area and never had this problem. I complained and all they offered was a 10% credit to be used on the website.

To the shipping cost way more than my product in the end.Never order from Gearbest.

This review is a subjective opinion of a user.
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  • What I liked
    • Choices
  • What I disliked
    • Never got a shipping refund

Reason of review:
Order processing issue
Product or service
Drone Lens Filter And Tablet Hood
Review category
Gadgets and Accessories
review #907108

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176 of 899 Gearbest reviews

Aug 31, 2016 #1206086

Dear Customer
Thank you for your feedback.
Please kindly note that this is customer clearance fee and DHL has paid it for you so they charge you the fees.
For the tax and customs, please note our link:
For the issue, we have contacted you in our ticket system. Please confirm and give a reply back.

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