Conway, South Carolina
2 comments
100% full Not resolved

I got my husband a drone for Christmas.I had never dealt with Gearbest before.....but they had the controller with the built in monitor that I wanted.

The drone took over 3 weeks to arrive and I could never get a straight answer from them as to where it was (Netherlands??). THEN the drone was defective. It does not fly....it merely flips over. I have emailed many many many times with the same response.

I have no address to return this item to and I have a drone that will not fly................ I have 45 days to get a refund, but I cannot find where to send it.

You cannot reach them by phone.Is this a credible company?

My husband has 2 other drones, so it not user error.

Review about: Sky Hawkeye Quadcopter.

Review #760066 is a subjective opinion of a user.

2.2
Discounts and Special Offers
Price Affordability
Website
Diversity of Products or Services
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Faulty drone and poor service / $82
Preferred solution Full refund

Had an Experience with Gearbest?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
rockhunter005
Stouffville, Ontario, Canada #1110687

I have also bought a drone from them and as with you the drone willnot fly.they keep makng excuses.

and offering partial refunds but never deliver. I keep telling them to send me the motor and i will have it fixed at my end as the shipping is more expensive than the drone... they also shipped product without the ac charger. and have to date send me a the charger.

you lost your money.

Anonymous
#1108282

Seems extremely much a copy of my Story,and then some.

I get it that Gearbest does its work good.However, i also think that their supplier wants to take as much as can take over the shipping costs.So they sell to Gearbest and then phone the client[us] and claim shipping costs .I even got a phonecall from a Chinese "lady",witch asked me ,in terrible English,how much i paid for my order.Then i got the message clearly in my mind that the Q?a.s were far wrong from what Gearbest asked me,a few million emails later i got a final conformation from Gearbest that i paid and ,almost,on its way.I think Gearbest should by Huge amounts of storage Posts in al continents.I know that it chews the prices,and bring more security to all buyers[not only us,sales in large too} Sorry for you,i think my package will come,some day.

You May Also Like

Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more Gearbest - Review of earphones Xiaomi Mi LYEJ02LM Gearbest " The modern wireless device for listening of music. These earphones reproduce a sound with excellent quality and saturated basses. The good choice for the music lover. Rather big capacity..." Read more Хочу оставить отзыв о магазине GearBest Gearbest "I already made 17 purchases in the GearBest store. All the parcels came quickly. The quality of the goods is good. The support service answers on time and quickly resolves..." Read more The best of the Internet, the World, the Universe, GearBest! Gearbest "Without a doubt this is the best of all, I can follow my request from the purchase to the arrival in my residence, without mentioning that the website have an..." Read more Enterprise Rent A Car - Wheels/Tires STOLEN from personal vehicle left at Enterprise Enterprise Rent A Car " We dealt with DESPICABLE, INSULTING customer service after having four wheels and tires stolen from our personal vehicle that was left on their lot during our vacation. Our wheels..." Read more Viagogo Austria - Got ref off Viagogo Austria " look online to buy a ticket for manny pacquiao fights here in brisbane and i got directed to the Viagogo web site and is said on sale for cheaper..." Read more Justanswerlegal Questions - I locked into the "service" on the 23.6.17 on the assumption that 4 $5 (Bankcard) I might get a brief referral regarding an issue of Contract Law. Justanswerlegal Questions "I supplied my BankCard details with a synopsis of my sons problem. What i received was advice that Contract law is complicated(I knew that) did i want to talk to..." Read more Forest River - Refused Warranty Repair for my Roof Forest River "In January of 2016 we sold our house and purchased a 5th wheel RV from Buddy Gregg. The sales experience was a good one with lots of promises such as..." Read more