I got my husband a drone for Christmas.I had never dealt with Gearbest before.....but they had the controller with the built in monitor that I wanted.
The drone took over 3 weeks to arrive and I could never get a straight answer from them as to where it was (Netherlands??). THEN the drone was defective. It does not fly....it merely flips over. I have emailed many many many times with the same response.
I have no address to return this item to and I have a drone that will not fly................ I have 45 days to get a refund, but I cannot find where to send it.
You cannot reach them by phone.Is this a credible company?
My husband has 2 other drones, so it not user error.
Barbara-Stanley51 wrote the review because of "faulty drone and poor service" at Gearbest and attached a photo. Reviewer claimed that he or she lost $82 and wants Gearbest to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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