I receved an e-mail stating that I had ordered a phone to be shipped to Joe Shandy 12 San Fr Lt 12 Nevada, OH 40396 first there is a link to cancel orders - does not work when I messaged them and copied the entire e-mail including the order number. first they said that they could not find the order, then asked for the order number two more times.
then said that the order was waiting for payment.
when I said that I did not place this order and who it was being shipped to once again. suddenly nothing no response at all
Product or Service Mentioned: Gearbest Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.