Product: Gearbest Account Clear all filters (20 of 20 reviews match)
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someone bought 2800 dollars of merchandise from your store thru paypal from my account, I dont even have paypal and the person Tanya Jackson is the person who did it, Someone I don't even know.It happen on November 16,2017.I am in the military and away from home at...
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1.0
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Gearbest Account
#1135793
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Gearbest - Changed price - have to pay more than advertised
Gearbest - Changed price - have to pay more than advertised
I bought a smartwatch.It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB points which I have about RM13. And entered code for 15% discount. After selecting all the 3 modes of payment. I...
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Gearbest Account
#1107406
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This happened 4-5 times i will not use gearbest anymore they have my money,they don't send or refund me.The support do not help they don't even investigate,they don't intend to solve the issue i thing,don't think that prices are low,sooner or later they gonne steal...
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lily2016
lily2016

Dear customer,Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue. We ar...

1.0
Izmir, Izmir
Product
Gearbest Account
I didn't like
  • All that is conected with gearbest
#836382
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Gearbest Account Review

#809881
I've purchest 5 idoms. All off transaztions ar pre-authorized. It has been 5 days. And I still have no reply. It seems like there are not processed and on the hold. While there are no hold my account is also on hold. Please help
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Gearbest Account Review

#770927
Faulty box gave me ticket but can't get any further tells me me email is not legitimate but it's the one Immade an account with will not recommend to anyone
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Gearbest Account Review

#767577
I received my package and the watch was broken into pieces and I attempted to log into my account it continued to reject my login information.
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Gearbest Account Review

#754980
1.0
Details
I ordered iPhone controller two weeks ago from this site and I have yet to receive it and that's no way to contact your box to ask about My order and have an account which I don't have and I cannot call them off of a phone and that sucks
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Price Affordability
Placed a one time order, did not create an account. Shipping details were non existent, zero communication, I figure gears best didn't have my email address. The items arrived weeks later just as described, I don't mind the wait, after all items are being shipped from...
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Anonymous
Anonymous

Dear customer,Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We are sorry to hear this issue. Could you please send an email...

2.2
Product
Gearbest Account
#817615
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I believe they know they are ripping us off.No way for me to log into my account again. they send you in a loop of password login failures. This is common for predator websites. They should be shut down soon. I believe they know they are ripping us off. No way for me...
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lily2016
lily2016

Dear customer,Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue. We ar...

1.3
Product
Gearbest Account
I didn't like
  • Being fraudentially charged
#813491
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@gearbest I just find it so desperately irritating how this company can update social media so promptly but not respond to ONE email concerning actual paying orders. Not only for 24-48 hrs but days on end. But yet the payment is stripped from your account is...
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AllyChen1234
AllyChen1234

Dear customer,We want to say thank you for providing us with important information about your situation. Let me start by apologizing personally for your experience. We reall...

Product
Gearbest Account
#790614
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So after I placed an order on December 19 it took them 3 fkn weeks to contact me about my product. They tell me they are going to refund my money and then it will take 7 to 25 days to get it? WTF is this. As we all know electronic transactions happen instantly. They...
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3.7
Product
Gearbest Account
I didn't like
  • False promises
#767426
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Gearbest - Ripped Off
Ordered a DVR Car Camera ($84.28) on 12/12/2015. They deducted the money from my account, but never sent an order number. I contacted them via their ticketing site, gave them all the information including a screen shot of the amount that was deducted by them...
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Anonymous
Anonymous

if you use paypal, you could file open a dispute on the transaction and ask for refund. or else if you pay via credit card you could call the bank or the card company and file...

Anonymous
Anonymous

file a dispute with paypal and tell them your problem, the recent purchase via paypal is cover with return shipment fee is the item purchase is not working. if you cannot solv...

Product
Gearbest Account
#767036
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Ordered two U80 bluetooth smart watches on 12/16/2015. GearBest promptly debited the credit card account, but sent no order info like order number or order status. Tried to check status 1/8/16. Had to sign in and give all kinds of info, but site would not accept the...
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Gearbest
Gearbest

Dear customer,I want to offer my sincerest apologies to you for the delay of the shipment.Firstly, we should have had this set-up correctly, and secondly, we should have resp...

1.0
Product
Gearbest Account
I didn't like
  • Service
#766903
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I ordered a smartphone and its cover case on the GearBest website the November 5, 2015. We are the January 7, 2016 and I 'm still waiting since 2 months. In addition to the purchase order, I paid a delivery cost to receive my order within 10 days. Finally, I received a...
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1.0
Product
Gearbest Account
I didn't like
  • Rotten after sales
  • No support for defective product
  • Did not receive
#766048
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