Product: Gearbest Customer Care Clear all filters (0 of 379 reviews match)
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ordered a phone through Gearbest, was shipped earlier than expected and arrived via dhl to the local depot....went out for delivery in the van and never arrived, DHL lost it or it was stolen. the procedure if an item isn't delivered is it gets returned to the depot and...
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3.3
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Gearbest Customer Care
#1418103
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Gearbest - Order enquiry

I have made payment for my order but the orders are yet to be confirmed.
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Gearbest Customer Care
#1413570
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Gearbest - No answer to my issue

No one answered my qeustion yet
2.2
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Gearbest Customer Care
#1409758
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Ordered 5 android boxes because the price was good. When I received them they were Europe power supply and I can’t use them in Canada. I emailed them before purchase to confirm that they had us power cords and was told that they did. Now they won’t send me the correct...
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1.0
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Gearbest Customer Care
#1405566
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I really like this Online shop Gearbest for its web layout, product description and its service. The things I like about this online shop is that I can combine several Items into one order and it will be delivered as one package. That is Great. he order tracking is...
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Anonymous
Anonymous

Because it is obviously a fraudulent post by gearbest who cannot write with grammatically correct English. All the positive posts appear poorly written whereas the negative on...

Anonymous
patenter

Why are all of the posts from different names that are supportive of Gearbest coming from the same IP Address in China?

4.8
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Gearbest Customer Care
#1400758
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hi all, my name is ARIS and i want to show you this about Gearbest: Order Number: 18111000967115093344 Message Type: Placed the Wrong Order Subject: watch and they replied after some hours At 11/12/2018 04:31:49 CST. after this contact we had a few more mails just to...
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5.0
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Gearbest Customer Care
I liked
  • Prices and service
#1400200
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Gearbest - Bought suitcase of 90 frn

I bought a 90 fen suitcase that was on a flash sale. At first it was not easy to ship and was confused, but customer service was more carefully handled and we were able to ship quickly. I am looking forward to the arrival of goods now.
4.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
Product
Gearbest Customer Care
I liked
  • Fast response
  • Quick shipping for the distance
#1399222
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I contated the customer service of GearBest, and in less than a day i got an answer, and they helped me with my order. They contacted the delivery service for me to get any information about my things, and long story short they solved my problem. I was afraid of...
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4.8
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Gearbest Customer Care
I liked
  • Prices and service
#1398624
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According to Gearbest the fourty day money back guarantee had lapsed so i was given an option to accept a partial refund or return the phone to them for repair. I accepted a partial refund to the wallet which was adhered to within the twenty four hours and i have...
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5.0
Product
Gearbest Customer Care
#1395453
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Gearbest - Perfect Website and Customer Care!
Perfect Website and Customer Care! Hello, I'm very satisfied with Gearbest since 2013. Only get 2 problems and they was immediately solved through the customer care system. One of them the item was been replaced, because i receive and used product, after send it back...
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4.7
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Gearbest Customer Care
#1394195
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