Product: Gearbest Customer Care Clear all filters (0 of 308 reviews match)
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GearBest - Have a question

I have a question about my returns I have been calling and have gotten no answer from nobody to me this is not good customer service
1.9
Details
Product
Gearbest Customer Care
#1331288
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I have attempted to unsubscribe from all GearBest communications at least 3 times using their website with no luck. I then used their Live Chat and asked to be unsubscribed. They said it would take 24-48 hours to process. 96 hours later, I received another marketing...
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2.9
Product
Gearbest Customer Care
#1329194
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GearBest - Had a very bad experience with you
A heavy amount has been deducted from my account later on my request it was refunded but again it has been deducted. And when I am trying to connect with customer care, I m not getting a response. Plz help me with my issue. It seems it had been a mistake on my part to...
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Gearbest Customer Care
#1322395
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I bought a pair of bluetooth headphones on this site, but when they arrived they came inside the powerbank case and after using the headphones for 5 minutes they discharged so I charged them again for 2 hours as the instructive said, after that I tried to use them normally but they discharged on 1 minute, I think it was because while shipping them someone oppened the package and put the headphones inside the powerbank so they overcharged and ruined the battery. After that I inmediatly contacted gearbest...
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5.0
Product
Gearbest Customer Care
I liked
  • Customer service
  • Warranty
#1318952
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I vave a very good experience with GearBest online shopping store so far I never had a problem while I purchase in GearBest store, while I buying I see the picture of product, proceed to checkout and make a clear payment, while product is arrived finally I pay for what...
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4.5
Product
Gearbest Customer Care
#1308378
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I have bought several items from Gearbest and all have arrived as described. I have one warranty issue with one of the items and tried to submit a claim. Their form says the item, selected from my account, does not exist. Ridiculous..... I tried to contact them by...
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1.7
Product
Gearbest Customer Care
#1304856
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GearBest - Super satisfied.

Honestly, I'm really pleased with all the orders I made on Gearbest to this day. The few orders I had problems were promptly resolved by customer support! Very good!!
Product
Gearbest Customer Care
#1282315
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She said, Gearbest can not do that and I needed to cancel the order and reorder my item in the different warehouse . She also told me, that I would get the difference back between my two orders since the warehouse prices vary. After the conversation I clicked on send...
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Gearbest Customer Care
#1276113
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GearBest - Fine until something goes wrong, then utter incompetence
I contacted Gearbest who gave me a new address to send the phone to. I waited for the phone to return to me then resent it to the new address. A week later I checked the tracking and, once again, the post office has rejected it because the address is incorrect! I am...
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Gearbest
Gearbest

Dear SplendidDeer,We are sorry to hear you are having issues with your product.Please note that most of our products come with a 45 day guarantee. After this time has passed, ...

1.4
Product
Gearbest Customer Care
I liked
  • Polite
#1250557
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Pluses: The goods go to the specified terms. Good range Quality of goods Support of the company after sale Competitions Points Minuses: Bad packing (the material which isn't softening blows in transit by the delivery service) Slow delivery (on average 1,5 - 2 months)...
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4.7
Product
Gearbest Customer Care
#1237887
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