Product: Gearbest Customer Care Clear all filters (0 of 316 reviews match)
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Gearbest really worth it's name , they're the best store you could find on the web, best price , good package quality , good products at low price, fast shipping and a very good support team , can't ask for more , will continue to shop at them. I have bought several...
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Gearbest Customer Care
#1358955
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There is no respond from this company. No Idea How to contact them. They do not want to answer the phones, No respond on mail or live chats Despite of that we paid full amount we have no Idea what is happening with our orders. We never got any confirmation of this...
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Gearbest Customer Care
#1351327
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Gearbest is my favorite website to shop items from China since it has lots of stock and great prices but also has a very good client assistance! I've ordered many many items like cellphones, cellphone covers, cables, mouses, and some other electronics. I'm also...
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4.5
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Gearbest Customer Care
I liked
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#1341297
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Gearbest - Have a question

I have a question about my returns I have been calling and have gotten no answer from nobody to me this is not good customer service
1.9
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
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Gearbest Customer Care
#1331288
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I have attempted to unsubscribe from all GearBest communications at least 3 times using their website with no luck. I then used their Live Chat and asked to be unsubscribed. They said it would take 24-48 hours to process. 96 hours later, I received another marketing...
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2.9
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Gearbest Customer Care
I didn't like
  • Stalkers - retargeting marketing strategy
#1329194
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Gearbest - Had a very bad experience with you
A heavy amount has been deducted from my account later on my request it was refunded but again it has been deducted. And when I am trying to connect with customer care, I m not getting a response. Plz help me with my issue. It seems it had been a mistake on my part to...
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Gearbest Customer Care
#1322395
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I bought a pair of bluetooth headphones on this site, but when they arrived they came inside the powerbank case and after using the headphones for 5 minutes they discharged so I charged them again for 2 hours as the instructive said, after that I tried to use them normally but they discharged on 1 minute, I think it was because while shipping them someone oppened the package and put the headphones inside the powerbank so they overcharged and ruined the battery. After that I inmediatly contacted gearbest...
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5.0
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Gearbest Customer Care
I liked
  • Customer service
  • Warranty
#1318952
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I vave a very good experience with GearBest online shopping store so far I never had a problem while I purchase in GearBest store, while I buying I see the picture of product, proceed to checkout and make a clear payment, while product is arrived finally I pay for what...
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4.5
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Gearbest Customer Care
#1308378
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I have bought several items from Gearbest and all have arrived as described. I have one warranty issue with one of the items and tried to submit a claim. Their form says the item, selected from my account, does not exist. Ridiculous..... I tried to contact them by...
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1.7
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Gearbest Customer Care
#1304856
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Gearbest - Super satisfied.

Honestly, I'm really pleased with all the orders I made on Gearbest to this day. The few orders I had problems were promptly resolved by customer support! Very good!!
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Gearbest Customer Care
#1282315
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