Product: Gearbest Customer Care Clear all filters (144 of 144 reviews match)
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Bad customer service, order Alfawise android tv box that showed in stock from USA warehouse for quicker delivery paying more than the china stores, on their website said processing for days without any updates or show that the item is in back order, I contacted them...
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Gearbest Customer Care
#1148590
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Gearbest - My favourite online shop
Would like to share a few words about: Gearbest. My first order was at Jun 2016.Since then I've made more than twenty purchases. Think they are good and responsible seller with good prices, fast shipping(not every time),good customer support. If there is any problem...
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4.8
Product
Gearbest Customer Care
I liked
  • Prices
I didn't like
  • Paid shipping for some items
#1148433
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These people are excellent at their job.Fast responses, fast shipping, great support! It is one of the best online shops that I’ve ever used I’ve made more that 100 orders from them already for last several years and I’m still happy with them Store has a lof of...
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4.8
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Gearbest Customer Care
I liked
  • Products a good quality
  • Fast shipping
  • All
#1148051
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Gearbest - Missing parts

#1041719
1.0
Details
Pros: No pros, very bad experience and stressful. I needed tge oroduct urgently and just problems. Cons: I received my parcel with delay and missing parts, unable to use the product, even buying express delivery Customer service was not solving the issue and I bought an insurance as well. Still waiting, customer sevice system with ticketing is not efficient, very slow.
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Gearbest Customer Care Review

#851051
2.3
Details
Terrible customer service. Unwilling to refund purchase that was not delivered.
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Gearbest Customer Care Review

#850926
1.6
Details
It has been almost a month I have not received either product do they do not answer the phone and there is no way to email them they are a *** rip-off company the Better Business Bureau should have shut them down
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Gearbest Customer Care Review

#843041
1.1
Details
Awful customer service....don't buy anything from them.
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Gearbest is definitely one of the best online stores around. Period. They have a wide rage of products with great prices and, sometimes, with even better prices due to the frequent promotions. As an example, my purchase had 6 products of which 1 was for using in the...
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4.7
Product
Gearbest Customer Care
I liked
  • Flash sales
  • Wide range of products
#1147891
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my journey with gearbest started long time ago, i've been a consumer and have no doubts that it's one of the best tech stores in the world. bought from gearbest llot of products and always received everything well packed and everything in almost always in time,...
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4.9
Product
Gearbest Customer Care
#1147384
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I ordered two mods and 3 atomizers at gearbest. The next day I already got the tracking number. When after 15 working days there was no delivery, I wrote to me again. One day later I got an email in which I wrote that you would apologize for the delay and send the...
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3.8
Product
Gearbest Customer Care
#1144365
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I would like to review the Customerservice of the Gearbest. I was very sceptical about the Gearbests Customerservice at the beginning, but once i have problem with my Package, they are really neat to help me to solve the problem that i had with the package. i once...
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Gearbest Customer Care
#1143919
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I submitted a ticket to you guys and tried to call your guyses number your number is no longer in service it says I have not heard nothing back about the ticket and it's almost coming up on that time for the 45 days to be up so if you guys could please contact me and...
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1.0
Product
Gearbest Customer Care
#1143396
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Hi, I started to order many gadgets from Gearbest website and app around 2 years ago. So far, I don´t have any negative experience. They have great items, great prices, great quality ... My preferred items are technical stuff like smartwatch and accessories, outdoor...
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4.8
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Gearbest Customer Care
#1143219
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Gearbest is my abroad sales website of choice. Can't tell another as good as Gearbest. All items buoyed at Gearbest.com are of excellent quality. Only once one item did not arrive and Gearbest shipped another item. There support is great. They respect buyers. They have...
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5.0
Product
Gearbest Customer Care
I liked
  • All
#1142679
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