Drummoyne, New South Wales
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
1 comment

Don't touch these crooks, I purchased Two x Wintel W8 Mini Computer boxes in September add it said Windows 8.1 activated. I looked at their product customer feedback and somebody had asked already does this really come with Activated Windows and the CS person responds yes.

I purchased, received and found that neither box has a genuine copy of Windows 8.1 loaded.

I complained and they offered me $5 credit in my on-line wallet to use against my next purchase, sadly it doesn't really come close to the $120 per Win 8.1 lic x 2 I need to buy to get what they sold.

Unfortunately for me when I looked at the returns policy even though they had pretty much shipped me two paperweights I have to pay the return shipping costs at the lowest price I can find of $55.

Paypal were also a pile of ***, buyer protect "my ***" letting these frigging thieves operate in this way.

So my advice, Gearbest read Gearworst and leave well alone. Paypal don't expect them to protect you...they won't

Reason of review: Poor customer service.

Monetary Loss: $252.

Preferred solution: Full refund.

I liked: Price.

I didn't like: Rotten customer service, Rotten returns policy, Rotten after sales.

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Exactly, terrible business to deal with! The deals they offer arent worth the wait you will soon have!

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