Product: Gearbest Repair Clear all filters (10 of 10 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:

Placed 2 orders, never received anything but a fake non working "tracking number"... Impossible to contact them or get an answer since then. The web site seems not to be working anymore and gets into funky mode. This company does not provide/sell real products and it...
Read more
Anonymous
Anonymous

Dear customer,Thank you for taking your time to write your review. We really appreciate the feedback.First, I want to offer my sincerest apologies to you for the issue. For fl...

1.0
Product
Gearbest Repair
I didn't like
  • Having my money sloten
  • Very worst customer service
  • Website glitches
#821135
Reply to reviews
I bought a phone at a price 160 Usd on March 2015 and was working ok for 2 months.. Suddenly it stooped so i contacted them to send it back to check Had to pay 20 usd to send it back They received it after a month and after 2 months they said that it can't be...
Read more
lily2016
lily2016

Dear kandreou,Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the prob...

1.7
Product
Gearbest Repair
#816097
Reply to reviews
A few months ago I bought two phones, on the purchase and shipment'm happy. I'm not happy with the guarantee. With a little use I began to detect failures in the touch, they don't take care of repair or refund or forwarding other phones. They say me fix it in a local...
Read more
1.8
Los Llanos De Aridane, Canary Islands
Product
Gearbest Repair
#814154
Reply to reviews
Bought some items from this company. One item stopped working within a month and they offered to refund only 30% of the amount i paid or to repair the item if i paid the full price again. Why should i be expected to send something back at cost to me and then have to...
Read more
Anonymous
Anonymous

Ordered with this company as well, only trouble!!After waiting for 4 weeks I've got a used and damaged action cam and still waiting for my other order (the assesories for the ...

Product
Gearbest Repair
I didn't like
  • Rotten returns policy
#770685
Reply to reviews
My order WP1510090834240789 was shipped as described on website. 2x uWear smartwatches, a longsleeve and a scratch repair pen. One of the uWear was faulty, the touchscreen didn't react smooth. Service answered within two days and offered different solutions. I chose...
Read more
4.8
Product
Gearbest Repair
I liked
  • Cheap products
  • Good service
#752511
Reply to reviews
Gearbest - Missing and faulty products, NO customer service, SCAM!
Order number W1510052252172666. I ordered 5 watches, 2 sd cards and a repair tool kit for watches (to adjust the belt). I got 4 out of 5 watches and one of them (the expensier one) was broken. It missed one indicator, which was not inside, so clearly not damaged during...
Read more
Anonymous
kuei

5 watches? Doesn't your cellphone have a clock? Watches are obsolete.

1.8
Product
Gearbest Repair
I didn't like
  • That they scammed me out of my hard earned money
  • Support is non exsistant
#743572
Reply to reviews

Order # W1502131215213611Bought a smart phone in February ($225.00) end of July the screen stopped responding. Contacted Gearbest, returned the phone for repair or refund as they promised. Now is end of November, 4 months later and I did not get back my phone nor my...
Read more
Anonymous
Anonymous

Yup yup yup.My experience to a T.Except that I'm not sending back either of the faulty products. I managed to get a $25 refund on a $100 purchase....

1.0
Product
Gearbest Repair
I didn't like
  • Never received items
  • Having my money sloten
  • Manner of business
#738842
Reply to reviews
Order # W1502131215213611 Ticket # T15080310809 Bought a smart phone in Feb. 2015, 5 months later the screen stopped responding. Opened a claim with a ticket # early August 2015, I was promised to get it repaired or a refund if I send them back the phone. Phone was...
Read more
1.2
Product
Gearbest Repair
I didn't like
  • Customer support
  • Having my money sloten
#727553
Reply to reviews
Gearbest - Customer Reviews are Fake !
Bought a toy RC Boat. Took more than a month to get it. Worked only 10 min. It's impossible to charge from transmitter. Boat is way smaller than stated in description. The toy cost almost $15, they offered me partial refund and want me go to repair shop, fix it,...
Read more
1.0
Product
Gearbest Repair
I liked
  • Prices
#693620
Reply to reviews
I bought a quadcopter from them that had a real time camera that transmitted to the controller. This camera did not work out of the box. When I told Gearbest about this, they proposed that I give them 50 dollars to replace the part. They claimed I did not buy the...
Read more
Anonymous
gil

I agree.i ordered from thempayed for itit did not arive for a month & a half.canceled it.bad buy

Anonymous
Anonymous

gearbest sucks They no problem taking your money but they do not deliver nothing All they do is take your money and write you off They take Lame to a whole new level This comp...

1.0
Product
Gearbest Repair
#649443
Reply to reviews