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1 comment

Paid for express shipping, got 'free shipping '. Scam.

This reviewer shared experience and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Gearbest. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Gearbest
#1244819

Dear customer,

Thank you for taking the time to write a review.

We at Gearbest offer many different shipping methods with varying shipping times and prices.We will always do our best to meet the customers shipping needs.

For more details on our shipping methods and whether free shipping is available, please see here:

http://www.gearbest.com/about/shipping-methods.html.

We have offered you a solution to your issue via our Support Center. Please check this and reply back to us. According to the information you provided, I don't find your order. Could you please tell us your order number or ticket number?

Could you please email to support@gearbest.com with the title “ pissedconsumer complaint from 959936”? We would like to solve your problem to your satisfaction after checking it.

Looking forward to hearing from you.Gearbest.com

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