Product: Gearbest Shipping Service Clear all filters (790 of 790 reviews match)
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Gearbest - I need to know the status of my order

1.4
Details
I either need an update on my order. My money refunded. Or i will report this company to my bank
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Review
#1699400 Review #1699400 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Normal
Cons
  • Shipping could be faster
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Mobile Phones Accessories

Gearbest - I did’t recive an items

1.0
Details
I didn't my order I want my money back Angry
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1 comment
Anonymous
#1775444

Looks like you won’t either like a bunch of us. What a huge ripoff and a shame.

Review
#1694003 Review #1694003 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Full refund

Gearbest - Horrible company with horrible customer service

2.6
Details
Horrible company with horrible customer service. Bought a smart watch, never received it. Asked for refund. They said they can only do a partial refund because I declined shipping insurance??? what a bs. I would not recommend doing business with these scums.
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1 comment
Anonymous
#1775443

Have to absolutely agree. Useless company and a broad daylight ripoff Wasted 50€ on a pair of shoes.

Review
#1689039 Review #1689039 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund

Gearbest scam company

1.0
Details
I ordered knee pads from the Gearbest store because my knee hurts. Order number 19070300907617241672. I paid insurance against loss of goods. More than 90 days have passed, the product never came to me. The store does not want to return the money to me, although I paid insurance and accuses me of the fact that I lost the goods. They are arrogant. Do not buy at this store.
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1 comment
Anonymous
#1775442

I absolutely agree, theses guys are a rip off....thieves! No replies and no service. Never buy from these jerks

Review
#1681356 Review #1681356 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • European sizes
Reason of review
Order processing issue

Gearbest - Where is my order?

1.0
Details
I ordered a jacket for my grandsons birthday 2 months prior on August 13, his birthday was yesterday 10/13/19 and it STILL has not arrived. I get no responses to my online inquiries and have tried calling the 855-666-1888 number to NO AVAIL as it rings then immediately gives a busy signal. Is this a rip off????
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Review
#1680002 Review #1680002 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Very good quality
Cons
  • Slow processing
Reason of review
Order processing issue
Loss
$33
Preferred solution
Deliver product or service ordered
Tags
  • Criminal

Gearbest - Just want to ask something

Gearbest - Just want to ask something
I just want to know when will I get my order and if this a serious company... and if I don’t get my order will they return my money
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Review
#1663568 Review #1663568 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Costumer assistance
  • Should contar the costumer
Cons
  • Customer service team
  • Bad service
Reason of review
Poor customer service
Loss
$139
Preferred solution
Let the company propose a solution
Tags
  • UNRESOLVED ISSUES

Gearbest - I accidentally confirmed my order receipt

Gearbest - I accidentally confirmed my order receipt
I wanted to track my Bluetooth earbuds and I saw a yellow button that said confirm and I accidentally clicked it and all of a sudden it said my order was delivered.
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Review
#1654377 Review #1654377 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Deliver product or service ordered

Gearbest - Nondelivery

1.0
Details
gearbest website just keeps running in circles. and it's 5 weeks since my order and I have not received a product so it's a non delivery. I placed an order on the 5th of August 2019. my order number. is 19 zero 8490 to 58. 1952. 2787. my order number is 190. 80. 400. 92. 58. 19. 5 22787. last order number is correct. thank you. have not received my order. in New Zealand it has not turned up.
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Review
#1652514 Review #1652514 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Good quality of articles
Cons
  • Not receiving my package
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Gearbest - Order from july 11 not packed or shipped

1.0
Details
Send me my order. Ordered and paid for july 11,2019 still not packed or shipped. I want it!
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Review
#1650216 Review #1650216 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • Sometimes slow delivery
Reason of review
Order processing issue
Loss
$16
Preferred solution
Deliver product or service ordered

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Gearbest in Midland, Michigan - Offering items for sale that they do not have

2.0
Details
Sadly, they are offering items for sale that they do not have. Having ordered - no shipping. Had to open a trouble ticket to find out item was backordered for a full month. Not allowed to cancel order.
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Review
#1649912 Review #1649912 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Order processing issue