Faulty delivery, items got stolen due to delivery through multiple countries e.g.Malaysia, Taiwan, Korea, China,Japan etc.
Still hasn't received my tablet pc yet, contacted customer service Which is very POOR, refused to resend my package or refund even I brought INSURANCE with my shipping of my package. This company said when the package is sent to shipping, it is the responsibility of the customer, not the company anymore. Beware of buying from this company.
Still waiting for PAYPAL to deal with this company, it is already 1.5 months from my purchase date with no reply.The company collects your insurance money but never actually provides insurance for shipping of your package.
This reviewer shared experience about "paid insurance but never delivered(stolen)" and wants this business to have the product delivered as the author lost $183. maitaktong is overall dissatisfied with Gearbest and uploaded picture s. The most disappointing about delivery service at Gearbest was very poor way to treat customers and poor way of delivery and refund , but reviewer liked competetive prices. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Gearbest.
Check out the best and the worst companies in Gadgets and Accessories category for more informed decision or compare Gearbest to other companies on our site.