I bough a smartphone form gearbest, i paid extra for faster shipping, i even paid insurance. got a tracking number. So far everything oK. I never reveived my package. Package was investigated for some reason from german customs,
probably because they didn't have the right papers, or because the package didn't contain the declared item. Then suddenly i see that my package was delivered somewhere in Germany. The problem is i live thousands miles away, in Cypurs
Ask for explanations, didn't get anything. Just a " will check with shippin company" one day. But next day "package succesfully delivered, we cannot do anything". Then again, going in circles. Evety time they said they delivered it locally and i should check
with neighbors and when i asked for proof they say "oops sorry. will check with shipping company" So they lied each time. The unbelievible is that they asked me to wite dwn by hand, on a plain paper, my info (they already have it on my account) and SIGN
the paper and send it, because as they claim, that is all wanted to file a claim to shippin company. But i manage to spoke with shipping company (spent extra money on international calls) and said that's not the prosedure and that i can;t do anything
It's shippers responsinibility to file a claim and receive compensation. What i think? that the have a scheme how to steal your money. As for paypal i open a dispute but for no reason the decided in gearbest's favor. You see
too much mone from charges. All that gearbest did is to sent the tracking number. Paypal didn;t even bother to see that item was delivered in germany. RUN AWAY FROM GEARFRAUD
Reason of review: Problem with delivery.
Monetary Loss: $264.
Preferred solution: Full refund.
I didn't like: Dishonest and untrustworthy.