I have made over 20 orders from gearbest and was never dissapointed. Mostly gear for RC drones but also some consumer electronics like smartwatch, backpack and tools.
I have never had any ticked resolved unfavourable by customer support. Once delivered item was defective (bearings in electric motors were spinning too loud) but after it was reported, gearbest sent me another set of motors, free of defects. This problem was resolved in 3 days in just a fev messages so i belive this proves of high quality customer support.
Also i have never had any issues with shipping, tracking, packaging or even custom clearance in my country. So at the moment i have only good experience with this shop and i recommend it.
Product or Service Mentioned: Gearbest Customer Care.
Reason of review: Good customer service.
I liked: Nice customer services, Products selection, Paypal payment.
I didn't like: Looks like filtering bad reviews.