Gearbest - Missing and faulty products, NO customer service, SCAM!

Order number W1510052252172666.

I ordered 5 watches, 2 sd cards and a repair tool kit for watches (to adjust the belt).I got 4 out of 5 watches and one of them (the expensier one) was broken.

It missed one indicator, which was not inside, so clearly not damaged during transport! So it was shipped like this!

Others: Shipped in 10 days after the payment, in two packages (even if they were not big), one NOT tracked (even if it should have been), missing and faulty products, two tickets with NO answer from customer service....What else can I say?

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability

  • What I liked
      No items
  • What I disliked
    • That they scammed me out of my hard earned money
    • Support is non exsistant

Reason of review:
Damaged or defective
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Tevise 8378 Automatic Mechanical Male Watch
Review category
Luxury / Jewelry
review #743572

Author wants to be contacted by the company. Learn more

Had an experience with Gearbest? Submit review ›
Helpful? 4 Yes 4 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Dec 04, 2015 #1074145 Vallejo, California

5 watches? Doesn't your cellphone have a clock? Watches are obsolete.

3 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Gearbest. However, many companies do monitor reviews on our site.

You were reading a complaint about Gearbest.
Filing a new complaint about