Never get refund, even after sent the item back to Gearbest. COOL!
I've ordered coat. Size L.
slim feet.
Firs off all size L doesnt fit even on S. so I just cant try it.Awful quality. second : I ve start case on paypal - wich was closed not in my favour for they cant confirm delivery.
after a month I've got post notice that the packege have been delivered to gearbest (I pay extra 1.75 when I ship it) but the case was already close.
I try to contact with gearbest trying to get at least what I ve spend on the coat (I am not saying about shipping price ant notice price wich common is 20 $!!!!!!!!!) but I get no penny. This is a great shop. if you don't need your money. go on buy on gearbest.
I buy on ebay and amazon for 10 years. one time tryed to buy on gearbest - this was also the last time with gearbest!
(b.t.w. I do found the same coat on ebay for as twice as cheeper ...)
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Full refund.
Gearbest Cons: All that is conected with gearbest.
Location: Riga, Riga
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Comments
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If you're buying anything from China in the future. Their sizes are different from american and European.
Size L in China is like xxxxs in north america. I usually buy a 3xl which is a north american L
Their brand is gearsuck not gearbest they suck your money whatever products they have other company have as well, I had lost trust in online purchase is all because of this blady company
Dear customer,
I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you.
In the clothing business, we may note slight size differences between brands and manufacturers.
It is important you check the size chart on the product before ordering. Could you please give us your order number here?
We will follow your issue and resolve it to your satisfaction.
Your patronage is important to us, and we hope that youโll continue to give us opportunities to serve you.
Best Regards.
Gearbest.com