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I purchased an item for $130 with insurance.The correct tracking number was not provided until the day it was said to have been "delivered." And I never saw the package.

And insurance only covered up until the point of delivery. Upon requested either a replacement or refund for my missing package they offered nothing. I persisted, and then they offered $4 store credit. I harangued them some more, and they offered to give to send a replacement, if I sent them another $80.

It seems that some people have been able to get full refunds, while others report getting nothing at all.

Customer's shouldn't have to negotiate for shreds of decency.A company should have a policy, and stand by it.

Review about: Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $130.

Preferred solution: Full refund.

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