Not resolved
1 comment

Didn't receive my shipment.Experienced none shipments before but got them to eventually ship the items.

This time I was told the item was shipped but there was no tracking number supplied. Gearbest told me that I should have purchased insurance to get a tracking number. I was further told that when a shipment doesn't arrive it's not Gearbest's problem. They are blaming the shipping company.

Basically they don't guarantee any shipment, if they even ship it at all (which you can't track), and don't refund any monies.

I have started a claim with my credit card company to have all Gearbest charges reversed for none delivery of goods.I won't order from this company ever again and will advise anybody not to do business with them as they are a very questionable company.

Review about: Gearbest Shipping Service.

Reason of review: Order processing issue.

Had an Experience with Gearbest?

Write a review


Terms of Service
Post Comment

Dear Customer,

Thank you for your review.

Please note it is our duty to guarantee our customer to receive their parcel.

Even though unregistered shipping methods do not come with a tracking number, please rest assured that the estimated delivery time is valid regardless of tracking information availability.

Could you please email to with the title “ pissedconsumer complaint from 1039765 ”?

Gearbest Customer Service Center

You May Also Like

Gearbest - Good experience Gearbest "I buy several products in this site, and I had a great experience every time. They had a good costumer service, they all your questions in a short period of..." Read more Gearbest - Order Number:WW1607220502277151  2 x dash cams $200 usd. SECOND HAND ITEMS RECIEVED Gearbest "HERE IS MY EXPERIENCE be wary... this dodgy company is a dumping ground for seconds, refurbs and defective junk! Hi, i recieved my order today and i am not happy, The..." Read more Recomendo a Gearbest Gearbest "The Gearbest company is undoubtedly very dependable and stuck for the great service and customer satisfaction. I made several purchases and never had any problems! The products are of high..." Read more Gearbest - Worst people on earth!!! plz ppl don't buy from gear best! they are cheats!!!! Gearbest "i do it again and again just by seeing the prices. but out of the last 10 orders that have made 8 of them they cancelled for all the absurd..." Read more Outdoors RV Timber Ridge 250RDS  not the quality you expect. Outdoors Rv "I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Law Offices Of Stull And Stull - Adam Stull Law Office/ Stull & Stull Law Law Offices Of Stull And Stull "I am being charged in CA State Court in San Diego and of course I can't discuss the case. I had hired a reputable attorney in SD that was just..." Read more Skechers - Defective Sports Shoes Skechers "My name is Mayank Jain (+919350172012) from India I purchased Skechers sports shoes a month back. Although its my 3rd purchase. I purchased the shoes for my wife around 3-4..." Read more