Lewis Center, Ohio
0 comments
Not resolved

I ordered a 20 feet endoscope for the Android Phone from them.The camera had something blocking the lens in an area that is not accessible unless it is disassembled.

This company refuses to stand behind their product, expects the customer to fix their defective product, and does not honor their 45 Day Money Back Guarantee clearly stated on their website for defective products. They deleted the ticket I created. One day it was there, the next day it was gone.

I filed a dispute with paypal other than offering to sell me another one at 50% off and suggested I fix it myself, they are no longer replying to my paypal dispute.I attached the camera image to show you how blurry it is and what the lens look like.

Review about: Endoscope.

I didn't like: Lies about money back guarantee.

Review #770011 is a subjective opinion of a user.

2.2
Diversity of Products or Services
Product or Service Quality
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $20
Preferred solution Full refund

Had an Experience with Gearbest?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Gearbest - It's only been a week and I feel robbed Gearbest "I placed an order for a mobile phone (Doogee Y6 Max 3D) after a really ok first time China phone buying experience with dealextreme.com. The worst thing they did was..." Read more Gearbest - Simple online shopping Gearbest "I was looking for an inexpensive 3D printer to learn with. I had seen good reviews of the Anet A8. But I could not find the printer locally for a..." Read more Gearbest - Refund Gearbest "I made an order for a cool WuKe hat, but she did not come after a couple of months. Wrote about it in support, returned money and some bonus points...." Read more Gearbest - Order Number:WW1607220502277151  2 x dash cams $200 usd. SECOND HAND ITEMS RECIEVED Gearbest "HERE IS MY EXPERIENCE be wary... this dodgy company is a dumping ground for seconds, refurbs and defective junk! Hi, i recieved my order today and i am not happy, The..." Read more CCC Information Services - Vehicle Undervaluation CCC Information Services "I know that CCC Information Services Inc still practices unfair market valuation for vehicles. CCC Information Services has been involved in lawsuits and settlements in the past for under-valuing customers..." Read more Marcos Pizza - Terrible service and messed up orders twice In a row Marcos Pizza "I called yesterday to order my wifes food and the driver was 23 minutes late. They credited the order but was very rude about it. So i called today and..." Read more Hoverkicks - Very disgusted Hoverkicks "Paid $150 for these for my son's birthday yesterday and the orange light doesn't work. I ordered these in May, and I'm aware the return policy is only good for..." Read more TruGreen nightmare Trugreen "I am paying way to much for poor service! All I wanted was the crab grass killed and they couldn't even do that. Scott's was bought out by TruGreen and..." Read more