i have orderer a few items on Gearbest.com, after 2 weeks the order haven't been dispatched yet so i have written a mesage on my order.The payment has been made after 2 days with my credit card, so i didn't understand what the problem was.
The price has changed on the items ordered after i have payed! So the person that responded told me that i have to pay more to get my order which i have already paid. After i said that i wanted my money back, they dispathed the order incomplete, without one item that was about the price that i was charged extra.
So i don't understand : if i have seen another price, why would i have paid less? when i order something the price is fix, i cannot change it.
of course i don't want to pay a price that i didn't see.
I don't want to buy from a untrustworthy company like this, i just want my money back.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- Very poor way to treat customers
- Reason of review:
- Problems with payment
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Mens Cotton-Padded Jacket
- Review category
- Footwear and Clothing
You May Also Like
- "I requested an order to be canceled before it was shipped. Gearbest can not process a cancellation completely through their website, due, I originally guessed, to faulty webdesign. I now..."
- "Gearbest. Its Chunese new year, so, before uve even mentioned my issue its unlikely to get any attention regardless. Received a Lenovo k80m smartphone with preinstalled trojans and malware which..."
- "in december i order two dqg led lights, along with two separate chargers. the lights and chargers arrive in january 2016. to my disappointment, they are without batteries. of course,..."
- "I fell asleep while burning a Pier One Candle in my home. The material wrapped around the candle caught on fire and did some serious damage to my wall and..."
- "I purchased a Levian snake ring. It has white and chocolate diamonds. I have sent it back to Levian 5x for repair due to diamonds randomly falling out of the..."
- "for 3 days, each day package tracking says "on vehicle for delivery today" but ended up no delivery. This is the third day now again showing the same message we'll..."