Gearbest - One price at order, another after paying

i have orderer a few items on, after 2 weeks the order haven't been dispatched yet so i have written a mesage on my order.The payment has been made after 2 days with my credit card, so i didn't understand what the problem was.

The price has changed on the items ordered after i have payed! So the person that responded told me that i have to pay more to get my order which i have already paid. After i said that i wanted my money back, they dispathed the order incomplete, without one item that was about the price that i was charged extra.

So i don't understand : if i have seen another price, why would i have paid less? when i order something the price is fix, i cannot change it.

of course i don't want to pay a price that i didn't see.

I don't want to buy from a untrustworthy company like this, i just want my money back.

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Price Affordability
Diversity of Products or Services
Customer service
Product or Service Quality

  • What I liked
    • Price
  • What I disliked
    • Very poor way to treat customers
    • Untrustworthy

Reason of review:
Problems with payment
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Mens Cotton-Padded Jacket
Review category
Footwear and Clothing
review #744591 by

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