i have orderer a few items on Gearbest.com, after 2 weeks the order haven't been dispatched yet so i have written a mesage on my order.The payment has been made after 2 days with my credit card, so i didn't understand what the problem was.
The price has changed on the items ordered after i have payed! So the person that responded told me that i have to pay more to get my order which i have already paid. After i said that i wanted my money back, they dispathed the order incomplete, without one item that was about the price that i was charged extra.
So i don't understand : if i have seen another price, why would i have paid less? when i order something the price is fix, i cannot change it.
of course i don't want to pay a price that i didn't see.
I don't want to buy from a untrustworthy company like this, i just want my money back.
More Review Details
|Diversity of Products or Services|
|Product or Service Quality|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Very poor way to treat customers
- Reason of review:
- Problems with payment
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Mens Cotton-Padded Jacket
- Review category
- Footwear and Clothing
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