0 comments
Not resolved

i have orderer a few items on Gearbest.com, after 2 weeks the order haven't been dispatched yet so i have written a mesage on my order.The payment has been made after 2 days with my credit card, so i didn't understand what the problem was.

The price has changed on the items ordered after i have payed! So the person that responded told me that i have to pay more to get my order which i have already paid. After i said that i wanted my money back, they dispathed the order incomplete, without one item that was about the price that i was charged extra.

So i don't understand : if i have seen another price, why would i have paid less? when i order something the price is fix, i cannot change it.

of course i don't want to pay a price that i didn't see.

I don't want to buy from a untrustworthy company like this, i just want my money back.

Review about: Mens Cotton-Padded Jacket.

I liked: Price.

I didn't like: Very poor way to treat customers, Untrustworthy.

Review #744591 is a subjective opinion of a user.

1.0
Price Affordability
Customer service
Exchange, Refund and Cancellation Policy
Usability
Warranty
Discounts and Special Offers
Product or Service Quality
Website
Diversity of Products or Services
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Problems with payment / $34
Preferred solution Deliver product or service ordered

Had an Experience with Gearbest?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I ordered the 3.0 VGA to USB so that I can use double screens on my all-in-one HP desktop and after I installed the software sent with the vga to..." Read more
"I have bought so many times by GEARBEST and I must say it is a great service. This time I buy XiaoMi Redmi 3 16GB ROM 4G Smartphone Order No.:WP1603261013586978..." Read more
"Without a doubt this is the best of all, I can follow my request from the purchase to the arrival in my residence, without mentioning that the website have an..." Read more
"I have made so far 9 different orders and all went fine! The items came without any scratch, packaging is awesome!!! Every time they dispatch your package they have for you a..." Read more
"Charging more than original move-in special agreed to in November 2016. Spoke with customer service multiple times (a lot of hours). In January after being transferred multiple times, I spoke..." Read more
"My experience with Rise Broadband mimics that of nearly all the other reviews on this site. Horrible, unreliable and over priced service with hidden "verbal contracts" that you can't get..." Read more
" Ordered several multi port valves from my local pool distributor. After 2 months, the parts finally came in for me to pick up. TERRIBLE delivery time from CMP to..." Read more
"I was lured into buying a couple of this guys books and videos for some slick marketing. The books were badly written. I would say barely readable. The videos were..." Read more