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3.4
Updated by user Nov 19, 2018

I contacted the supprt center and i agreed to wait for the reestock and the shipment, probably it will arive around 13-16 / dec /18 . i trust them, the phone was a really good price.

Original review posted by user Nov 14, 2018

2 days ago i bought a pococphone f1 , it was on flash sales and it said there where 400 units aviable. my unit still not shipped as i preced to ask customer service what was happening their answer was that the pone was out of stock and they Will restore the stock in a lapse o 7 to 20 days so the fast shipping was useless. ill wait 1 week and if they dont send it ill try get a refund.i usede paypal so i feel safer, but what pissed me offwas that they didnt advice anything about the out of stock issue in fact they still selling the phone today 14/11/18, it is my first buy in this site and i think i wouldt recomend it unles you dont care waitin 1 month or more.

Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: Deliver product or service ordered.

Gearbest Pros: Price, Discount prices.

Gearbest Cons: Just want your money dont care about you, Getting my money stolen, Horrible customer service, Tempo de entrega muito grande, Store policy in deceiving customers.

Location: Monterrey, Nuevo Leon

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