Gearbest Reviews
GearBest FAQs
GearBest is a Chinese company that sells a wide range of products, including apparel, electronics, accessories, pet supplies, bikes, and many more. They deliver worldwide in over 200 countries.
Is GearBest a trusted site?
GearBest is best known for its low prices. According to reviews on PissedConsumer.com, the most common complaints are about poor customer service, delivery of defective items, delivery delays, difficulty returning, and difficulty getting refunds.
How long does it take for GearBest to deliver?
GearBest delivery timelines vary from one country to another ranging between 3 and 45 days. Processing of orders takes 1-3 days.
How can I track my GearBest order?
Once your order has been shipped, GearBest sends you a shipping confirmation with a tracking number to your email. To track your order, click on the tracking number. You will be taken to the shipping company’s website where you will find real-time information about your order.
Can I get a refund from GearBest?
GearBest refund policy offers a 30-day unconditional refund on items as long as they are unused and unopened. They also offer a 45-day money-back guarantee for a refund or exchange on faulty items.
How can I cancel the GearBest order?
According to the GearBest cancellation policy, you can cancel any orders that have not yet been shipped. If you haven’t paid for the order, go to “My Orders”, and click “Cancel.” If you have already paid for it, contact GearBest customer service for assistance with canceling.
Gearbest Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior ReviewerResolved: Debited for 9 months
Company fixed the issue and I have been provided with full refund. it took this review to make them react, and in less than 24 hours .... thank you pissed consumer!.
OMG! Less than 24 hours after writing this review and forwarding it to GEARBEST, I received the full refund that I had been waiting for for 9 months! what a coincidence !!!
still not reimbursed after 9 months (August 2020)
User's recommendation: run away.
- Scam
- You take the money and inform afterwords that you cannot deliver
- Processing time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrder no 220713****250323****
1108****Nothing has been resolved.. They say again that they are investigating what happened
User's recommendation: Since the communication seemed biased in favor of the seller, I suggest more impartiality.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStolen funds
User's recommendation: Do not use this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrder not even shipped yet
User's recommendation: Don't order from this sight its a scam.
- App
- Thier business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy order still hasnt been shipped
User's recommendation: Dont order from places that you can't even contact about your orders.
- Fake shipping time and fake price
- Taxes for items
- Nothin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerZahlungsproblem 220619****672336****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThree orders that I have been waiting for delivery for more than 8 months!
Received item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy three orders are not delivered, after eight months after paid
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI cannot track my package
User's recommendation: Dont do it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund
User's recommendation: Be aware if things go wrong,total lack of support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrder not received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNever got order and company won’t respond
User's recommendation: Don’t buy from here.
- Waiting time for my order and customer service poor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHaven’t received the order I placed on July 09
Order number 210614****000747****. Ordered on 14th June 2021. Haven't been delivered and money wasn't refunded
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOnline Order
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