Gearbest Reviews and Complaints
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50
Issues
resolved
2,664
Total
reviews
$170K
Claimed
losses
$267
Avg
loss
190K
Page
views
What was your experience with Gearbest?
Customers don't like
- Horrible customer service
- Given the run-around
- Customer service
Customers like
- Prices
- Price
- Customer service
I am shopping at Gearbest for quite a long time and I am very satisfied with the platform. It provides fast shipping, convenient ways to pay for the order, great support and affordable prices for the goods. This shop offers a various categories of goods, also I usually...
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Gearbest - Super satisfied.
Honestly, I'm really pleased with all the orders I made on Gearbest to this day. The few orders I had problems were promptly resolved by customer support! Very good!!
Product
ho acquistato su questo sito tantissimi prodotti senza avere mai problemi, spedizioni rapide ed ottimi imballaggi, prezzi decisamente bassi e molto concorrenziali, spesso si trovano delle vendite "flash" con sconti vantaggiosissimi...sito quindi molto consigliato,...
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you are the big robber I wait my phone ordered the 17 may and after check the tracking my order is come back to your warehouse because you have Badly written my adress on the order and now you refuse to refund my money and your all response is " please wait more days "...
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I have buy some goods in Gearbest and I was pleasantly surprise their prices and their attitude to me. Also. I like Gearbest for its points, as it is very good chance to buy goods at the lower prices. Also Gearbest provide a wide range of coupons and make very good...
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I bought more items from GEARBEST: I like so much Gearbest. There are any problem in customer service of Gearbest. It is easy to buy new items. In addion , you can use coupons and GB points. It was super. I advice GEARBEST to everyone. Also , gearbest give one tear...
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I bought a phone Umidigi A1 Pro from them last May 31, 2018. I paid extra money for expedited shipping and paid handling insurance. The phone arrived on June 6, 2018. I did not open the package til June 11, 2018 because I had to purchase a simcard first to be able to...
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I didn't like
- Usability in ticket replies
Please read below is my Reply to Gearbest : "Shame on you guys!!! Instead of offering compensation by you to customer for the mental harassment which I am suffering from due to non-receipt of the parcel on time and your poor customer service, you guys punishing me by...
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I didn't like
- Shipping is very slow
- Lies about items in stock - bad customer service
- Will tell everyone i know to never use this site
Gearbest - Horrible
Horrible, can't get in touch with customer service and never received product I ordered
Similar to Gearbest
i have been corresponding with this co. since the middle of MAY trying to get help and return and refund my purchase . They are not helping me or being ok with me returning it .. i have all the correspondence & am not sure what to do now .. they seem to keep putting it...
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