Gearbest Reviews and Complaints
Add to comparison
49
Issues
resolved
2,582
Total
reviews
$160K
Claimed
losses
$265
Avg
loss
180K
Page
views
What was your experience with Gearbest?
Customers don't like
- Horrible customer service
- Given the run-around
- Being cheated
Customers like
- Prices
- Price
- Customer service
I didn't receive my item. Absolutely misleading seller. The seller after failing to ship my item that worth 400$, they provided me with a different tracking number that happened to be shipped to my country but to a different name and address, attempting to convince me...
Read more
Gearbest - Garbage
They sent me the wrong projector. The one they sent is *** it’s the 4.4 and I paid more to get the 7.1. I’ve been writing to them for 4 months two of there messages are they are to busy. Someone will get back but still no response. Do not buy with them buy local if you want to save time.
Hello! I order not the first time on this site. usually the prices for similar goods are lower. that makes my choice. last time he ordered a router on March 3. Order number: W1803031348062654 the delivery lasted 3 weeks. brought the courier to the house. everything was...
Read more
Gearbest is a great place to shop online. I have been shopping in Gearbets for almost three years and I have always found the best prices, short delivery times, reliability and professionalism. I can find items that I cannot buy locally in my country at great prices...
Read more
I liked
- Quality of the products
- Fast shipping and awesome products
- Fidelity program and the warehose in europe
Gearbest - Everything is good
I got all items shipped to me without any damage. All the items I ordered were included. There weren't any misunderstandings.
Bought a WL Toys V686G quad copter from Gearbest. It arrived weeks later and after flying it 5 times it no longer would lift off the ground. Just sat there with all props turning rapidly and equally but won't lift off even with the power stick shoved full forward....
Read more
I didn't like
- Customer service team
- Given the run-around
The order arrived in one week, in perfect condition. It is a very fun little car to drive, especially jumping. The jump height is about one meter. It has flexible tires that can be extented and be retracted freely. Has quick turns, can rotate 360, it has a gyroscope...
Read more
I liked
- Free delivery
- Customer services and promotions
Ordered a phone and paid extra for expedited delivery and paid Insurance. I had to constantly follow up on order and received the same generic answer. Which they might perceive as customer case , but that's absolutely crap!. I received the phone and it doesn't work and...
Read more
Gearbest - Didn't get my order
Disnt answere the number it said i wpuld call because they were all busy
Similar to Gearbest
WW1803181116030181, Mar 18, 2018 Everything it was ok, I've ordered the product monday and next monday I've received the item. The smartphone is great. Good job Gearbest. I've bought Xiaomi Redmi Note 4 Global 4/64 GB for the excellent value for money. Maybe the camera...
Read more