Gearbest Reviews and Complaints
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Customers don't like
- Horrible customer service
- Customer service
- Slow shipping
Customers like
- Prices
- Price
- Customer service
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Gearbest - Item not received
Dear sir Not Received my order and payment done
Gearbest - Account blocked
My account is not open with technical issues
Gearbest - I need to know the status of my order
I am waiting arrival for my camera and 5 days I haven't seen it curious of where it is
Gearbest - Ottimo Shop
Ottimo shop, serio con un'ottima assistenza clienti sempre disponibile a risolvere tutti i problemi. Acquisto da diversi anni da loro e non ho mai avuto problemi, gli articoli arrivano anche se in tempo un pò lunghi ma non è un problema... bisogna essere consapevoli dei tempi lunghi se si acquista su Gearbeat.... lo consiglio vivamente :)
Product
Dec 11 ..my phone was shipped...i waited n waited..i had an idea gearbest is slow..but i was ok for some delay as long as I get my phone..n i found out the phone arrived near me n got returned, reason quoted..insufficient address, while I had provided my full proper...
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Gearbest - Product never arrived and they said its NOT THEIR FAULT??!!!
WORSE PLACE TO BUY ANYTHING FROM!
Product
Gearbest - Very good buying experience
I have place an Order No: 18121500903701593421 on the 22/12/18 and received it on the 12/01/19 very fast to Israel. All items on order were new and very well packed.The communication with CS is very easy and CS have done everything to help.All in all I am very pleased.
I ordered a vape voopoo drag Box from this company and never received it I WANT MY MONEY BACK THE ITEM HASNT RVEN BEEN LOCATED OR DROP SHIPPED. I was never notified of any change in my order I pay for product I expect to receive the product in a timely manner not be...
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Gearbest - Exceptionally Poor Customer Service
I ordered an inexpensive item from Gearbest around the end of Decemeber 2018. Their records show that it was delivered 31 Dec 2018, however it wasn't. I work from home so I'm here for all deliveries. I followed their request and asked my neighbors and I even went to the post office to make sure it wasn't there. After all of that and about 6 or 7 emails with Lynn from their customer service they basically told me sorry too bad. Oh wait they offered to give me a credit for $1 and some change. I'm like really, it is not about the money at this point it is a matter of principle. They don't care and that is very unfortunate. My son was looking forward to the item we had ordered.
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Gearbest - Have not received my order
December 1and yes I had a postal tracking on my order
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