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2.3
Details
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters
Gearbest - They Are Liars and cheaters

Update by user Aug 21

I asked a buddy who is lawyer. He revised all screenshots and emails about this case.

After that, he wrote a long letter which was supported with EU trade laws., This letter has been sent to the Gearbest. They gave me truth and sent back my money.

Original review posted by user Jul 28

I bought an E-Bike a...
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4 comments
StarchyMarineToad944
#1770344

Hey, I can send you if give an email to me. But this letter mostly reffers to the hungarian/EU law..so I don't know if can be helpful for ya.. Best, Ferenc

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Resolved
Review
#1603580 Review #1603580 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problem with delivery
Loss
$870
Preferred solution
Full refund
1.0
Details
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Why do you steal money from customers why you sell products that you don't have why you fool clients will make big problems I have a lot of evidence. I will sue you for the wasted time and for this deception I paid and you keep lying to me that you will receive new...
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1 comment
Anonymous
#1766518

I am currently in the same situation.

Review
#1661502 Review #1661502 is a subjective opinion of poster.
Cons
  • Horrible customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Deliver product or service ordered

Gearbest - Order placed June never received

2.3
Details
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Gearbest - Order placed June never received
Placed order 14 June Ticket E190806000928 I have not received this order. Please advise what has happened to it. Kind regards Marianna Fisher
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Review
#1643496 Review #1643496 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
4.3
Details
Experiência de compra na gearbest
Experiência de compra na gearbest
Experiência de compra na gearbest
Experiência de compra na gearbest
Experiência de compra na gearbest
Experiência de compra na gearbest
Experiência de compra na gearbest
Comprei vários produtos, inclusive celulares na gearbest e até o presente momento fui surpreendido com todos eles, pois a qualidade, a inovação e a praticidade no dia a dia só tem trazido beneficios. O comunicador uso todos os dias com minha namorada e até mesmo quando...
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1 comment
Irene Moore
#1712703
Shopping Expert
If you need any assistance with your order, you may try to reach out to GearBest Customer Service directly via the Contacts tab on the Pissed Consumer website. You will find GearBest phone numbers and email address.

Please note that GearBest Customer Service is available Monday - Friday from 8.30AM to 16.30AM GMT. You may also share your experience by posting comments via GearBest social media networks.
Review
#1320204 Review #1320204 is a subjective opinion of poster.
Product
Honor Cell Phone
Pros
  • Qualidade dos produtos
  • Honestidade
Cons
  • Problemas no processamento do pedido e envio do mesmo
Reason of review
Good quality
2.8
Details
How Gearbest SCAM me and stole 640 pound. Worst customer support!
How Gearbest SCAM me and stole 640 pound. Worst customer support!
How Gearbest SCAM me and stole 640 pound. Worst customer support!
How Gearbest SCAM me and stole 640 pound. Worst customer support!
How Gearbest SCAM me and stole 640 pound. Worst customer support!
Hi everyone, I ordered an XGIMI H1 projector almost an year ago from Gearbest. I did a lot of research about the product. Youtube, Google, you know just to make sure I won't waste my money. I used to use gearbest earlier (mostly satisfied), why I shouldn't give it a...
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1 comment
kalmer
#1692217

If I would copy my three tickets here, you'd read them until next day as they are very long. My current ticket is the fourth ticket already on the very same issue. I've lost 110 euros because of their misinformation and they don't feel responsible for that without accepting bank proofs.

Review
#1518978 Review #1518978 is a subjective opinion of poster.
Product
Xgimi Technology H1 Projector
Pros
  • Price
  • Diversity of products
  • Products design
Cons
  • Never will buy again
  • Anonym support
  • No real refund
Reason of review
Poor customer service
Loss
$840
Preferred solution
Full refund
Tags
  • Scam
  • No Refund
  • Stole Money
  • Xgimi H1
  • Worst Support
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
GearBest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!!
it is now nearly one year later and still, no money back, no sorry, no new phone, no answers, no nothing but I do have news. I found out that gear best never picked up my returns (from DHL I guess) or refused to take back my returned phone. Then after I finally found...
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Review
#1301556 Review #1301556 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!

5.0
Details
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
Gearbest - MEIZU EP52 Lite Magnetic = Great headphone for great price!
it show battery status on iOS 12.1.1 very good sound you can use Siri great price IPX5 water resistant Bluetooth transmission within 10 m fast delivery flexible, unbreakable and anti-aging TPE material in light weight, nothing but a great using experience when wearing https://www.gearbest.com/headsets/pp_009199061952.html Like My order Number :18111400927613373604 from 2018-11-14
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Review
#1449572 Review #1449572 is a subjective opinion of poster.
Product
Meizu Ep52 Earbud Headphones
Pros
  • Great customer service
  • Frequent discounts and events
  • Fast delivery
Reason of review
Good quality
Tags
  • Gearbest Awesome

Gearbest - I did not get the product, still updated as delivered

1.1
Details
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
I had ordered in gearbest for a Tmax freedconn Bluetooth headset and I did not get the package, however in the 1tracking site it was delivered to some other location. Please refer the uploaded screen shots. When requested the site to give the delivered details or acknowledgement no response from the company end
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Review
#1661708 Review #1661708 is a subjective opinion of poster.
Pros
  • Various electronic products
Cons
  • Ripped off
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Deception
4.7
Details
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
Gearbest - A reliable web store
In most cases i had no problems. Shipping time is ok. Items are good quality and I can not complain. When I contact them, they always respond to messages within 24 hours. To sum up communication is very good. The prices are affordable and there are always some codes to...
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Review
#1160532 Review #1160532 is a subjective opinion of poster.
Product
Jjrc H36 Rc Quadcopter
Pros
  • Good quality
  • Cheap price
  • Customer support
Cons
  • Sometimes slow delivery
Reason of review
Good customer service
Tags
  • reliable

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Gearbest - reliable delivery service

5.0
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Gearbest - reliable delivery service
Gearbest - reliable delivery service
Gearbest - reliable delivery service
Gearbest - reliable delivery service
Gearbest - reliable delivery service
Gearbest - reliable delivery service
Gearbest - reliable delivery service
I really like Gearbest service! I have already ordered many goods from this site, because i know if smth happend they will help you and give money back I ordered Oneplus 6t, the packing conditions were really good. Time of delivery was not super, but I hope it was because of New Year and other celebrations
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Review
#1463180 Review #1463180 is a subjective opinion of poster.
Product
Oneplus Cell Phone
Pros
  • Packing
  • Quality
Cons
  • Time of delivery but i think it was because of celebrations
Reason of review
Good customer service