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Gearbest review: Don’t order from this company you will never get what you ordered

1.0
Details
Ordered a Nintendo switch on sept 20th my account was charged 138.60 It is now Dec and still haven’t received it
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Review
#1720986 Review #1720986 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problems with payment
Loss
$139
Preferred solution
Deliver product or service ordered

Gearbest review in Dallas, Texas: Run away from this company

1.0
Details
Gearbest said they sent shipment information to FedEx but didn't send the product. FedEx said they received the information of my product but FedEx didnt receive the product and FedEx is waiting. Here are FedEx exact words: Tje shipper has prepared your package however they have yet given it to FedEx. AND MY QUESTION IS WHY????? I've ordered my product in October 28, 19 and they been giving me the run around and still can't get this issue resolved. I don't recommend this company to anyone in the US. No live customer service Unreliable Lack of proper communication And any more problems with this company
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Review
#1710814 Review #1710814 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$1784
Preferred solution
Deliver product or service ordered

Gearbest review: I need to know the status of my order

1.4
Details
I either need an update on my order. My money refunded. Or i will report this company to my bank
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Review
#1699400 Review #1699400 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Normal
Cons
  • Shipping could be faster
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Mobile Phones Accessories
1.0
Details
If you are looking to buy the Alfawise Laser C30 Engraver. DON'T!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Worst technical support from Gearbest ever!!! My software is not functioning and I don't know if the machine can even run as I have...
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1 comment
Anonymous
#1775447

What a bunch of jerks this company is.....

Review
#1695175 Review #1695175 is a subjective opinion of poster.
Cons
  • Poor way of delivery and refund
Reason of review
Damaged or defective
Loss
$226
Preferred solution
Let the company propose a solution
Tags
  • Alfawise C30 Laser Engraver

Gearbest review: I did’t recive an items

1.0
Details
I didn't my order I want my money back Angry
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1 comment
Anonymous
#1775444

Looks like you won’t either like a bunch of us. What a huge ripoff and a shame.

Review
#1694003 Review #1694003 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Full refund

Gearbest scam company

1.0
Details
I ordered knee pads from the Gearbest store because my knee hurts. Order number 19070300907617241672. I paid insurance against loss of goods. More than 90 days have passed, the product never came to me. The store does not want to return the money to me, although I paid insurance and accuses me of the fact that I lost the goods. They are arrogant. Do not buy at this store.
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1 comment
Anonymous
#1775442

I absolutely agree, theses guys are a rip off....thieves! No replies and no service. Never buy from these jerks

Review
#1681356 Review #1681356 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Cons
  • European sizes
Reason of review
Order processing issue

Gearbest review: Where is my order?

1.0
Details
I ordered a jacket for my grandsons birthday 2 months prior on August 13, his birthday was yesterday 10/13/19 and it STILL has not arrived. I get no responses to my online inquiries and have tried calling the 855-666-1888 number to NO AVAIL as it rings then immediately gives a busy signal. Is this a rip off????
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Review
#1680002 Review #1680002 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Very good quality
Cons
  • Slow processing
Reason of review
Order processing issue
Loss
$33
Preferred solution
Deliver product or service ordered
Tags
  • Criminal

Gearbest review: Horrable

1.0
Details
I sent an item back per there instructions. It has been 2 months and have heard nothing back from them on the refund. Tried to log into my account and it said my password was wrong. I tried to reset my and there site is so stupid it keeps saying that time has time was up I had to send for a request again to reset it. It just keeps doing that. Then I did chat and emailed customer service and they won't give me any info or help me reset my password. I will never buy from them again. They are a big joke. Besides the item I sent back was a womens XL shirt and it looked like a kids large.
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Review
#1676238 Review #1676238 is a subjective opinion of poster.
Cons
  • No contact info
  • Poor refund service
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3299
Preferred solution
Full refund
Tags
  • Horrible Customer Care
  • Horrible Refund Process

Gearbest review: Check on order

1.0
Details
Need to cancel order and cannot reach anyone.
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Review
#1671708 Review #1671708 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service
Loss
$139
Preferred solution
Full refund

Contact Gearbest Customer Service

Website:
Phone:
(855) 666-1888
All Gearbest Contacts

Gearbest Products and Services Reviews

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Latest Question

Gearbest Questions

Gearbest review: I did not get the product, still updated as delivered

1.1
Details
Gearbest review - I did not get the product, still updated as delivered
Gearbest review - I did not get the product, still updated as delivered
Gearbest review - I did not get the product, still updated as delivered
Gearbest review - I did not get the product, still updated as delivered
Gearbest review - I did not get the product, still updated as delivered
Gearbest review - I did not get the product, still updated as delivered
I had ordered in gearbest for a Tmax freedconn Bluetooth headset and I did not get the package, however in the 1tracking site it was delivered to some other location. Please refer the uploaded screen shots. When requested the site to give the delivered details or acknowledgement no response from the company end
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Review
#1661708 Review #1661708 is a subjective opinion of poster.
Pros
  • Various electronic products
Cons
  • Ripped off
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Deception