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Gearbest is offering a lot of choice in many various domains and with very competitive prices. The order process is quite easy and the payments are secured with paypal. Shipments are promptly sent for items in stock. So it's better to order only items in stock...
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5.0
I liked
  • Gearbest gadget deals
#1104810
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Gearbest - Stay away
The site looks at first very good. The prices are very attractive and the first order usual done very quick. The problem starts after the order is placed. My review to Gearbest service. I ordered 3 items: 4k action cam on special for 30$. Never arrived at my spot, 11...
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2.3
I didn't like
  • Will get my account deleted after the last fuckup is solved
  • More or less all
#1104237
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This company is total joke! I ordered total twi e from them. The first time I had to cancel my order because as they said, the item is not in stock and I need to wait for 15-25 days although on the site it shows that it is available, the second time, same story, first...
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2.5
#1103685
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Gearbest - Scam site that foods the Internet with bogus reviews

Gearbest
#1080278
1.0
Details
I have a PayPal case pending with this outfit. Bogus tracking number provided and say they can't tell me the package status. Almost a month with no product. Do not trust these folks with any more money than you are willing to lose.
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Product or Service Quality
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Gearbest - Not as Advertised bad Customer service

Gearbest
#1080270
Got my TV Box, it was not as advertised. Said it had Android 7.1 it had 6.1 tried to work it out and the best they would do was give me credit. I had to buy something else on their site and shipping was on me. I could have and have done way better on Amazon AND eBay. I would never deal with them unless you understand you will never get your money back once they have it.
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Gearbest - My orders not received

Gearbest
#1072460
I ordered for some clothes only have 3 clothes out of 8 clothes that I ordered came or received. I have contacted Gearbest and they keep giving me tickets and that's all. Pls I need my money back My order numbers are W1705081324415675 W1705081324415675 Thank you
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Gearbest - Worst Customer Service Ever

Gearbest
#1065396
1.0
Details
Package never arrived and when contacting customer service providing order ID, Gearbest just informed that the order ID isn't listed in the system has to be checked because it must be wrong. Same issue when attaching the confirmation Email of the order to the request.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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Value for money
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Website
I received a faulty product from Gearbest. After I have send back to them the product, they refund me the money for the phone but I never received the money for sending back to them the faulty product, I reffer to the shipping costs. I opened a thicket but still...
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1.0
#1103164
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You might want to be wary ordering from Gearbest. I ordered an Android TV box from Gearbest with free shipping a couple of weeks ago, now Gearbest is contacting me and saying that DHL(the shipping company) considers Perry, Georgia(USA) a remote location and they want...
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#1102664
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I purchased a Lenovo P2 phone from them advertised for a particular european model and the phone that was delivered turned out to be for the Chinese market and missed out a critical 4G band 20 which means the performance for reception is very poor. I have pointed this...
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2.0
I didn't like
  • Delay tactics used in the support exchange
  • Having my issue ignored after posting evidence
  • Being lied to
#1102464
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Gearbest - No real people to get help and poor web interface contact
After waiting 2 weeks for my order, it arrived with a damaged part. I spent over an hour navigating the site and none of the help works to get to the customer service. Chat doesn't allow you to actually chat it only takes you to FAQ page which has no specific guide to...
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#1102412
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Gearbest - Good experience
Gearbest - Good experience
I buy several products in this site, and I had a great experience every time. They had a good costumer service, they all your questions in a short period of time.They have a good amoun of products whit a good and very competitive price. My last purchase was a smart...
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Anonymous
Anonymous

Why are all good reviews in a very VERY bad English? The only guys reporting something good about Gearbest, seem to be their own paid people they send here ;)

5.0
I liked
  • Offers
  • Courteous staff fast delivery best prices
#1102063
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In july I bought a new Xiaomi 5s plus from Gearbest. After 1 minute of working the sound stoped, the speaker was dead. I've send it back to Gearbest. They received it on 06.09.2017, so more than one week ago. And now I am still waiting for them to return my money. I...
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1.3
#1100807
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Gearbest - PayPal account blocked after receiving an empty parcel
I bought a phone on their website and received this empty package, so I complained to their customer service. They refused to reimburse me until I threatened to call paypal for a full refund, then they blocked my paypal account not only for their website but also for...
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1.3
#1100551
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