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Gearbest - I did not get the product, still updated as delivered

1.1
Details
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
Gearbest - I did not get the product, still updated as delivered
I had ordered in gearbest for a Tmax freedconn Bluetooth headset and I did not get the package, however in the 1tracking site it was delivered to some other location. Please refer the uploaded screen shots. When requested the site to give the delivered details or acknowledgement no response from the company end
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Review
#1661708 Review #1661708 is a subjective opinion of poster.
Pros
  • Various electronic products
Cons
  • Ripped off
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Deception

Gearbest in Orlando, Florida - No complaints just want to speak to someone about the potential order

No complaints just want to speak to someone about the potential order
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Review
#1661651 Review #1661651 is a subjective opinion of poster.
1.0
Details
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Gearbest - Cubot x20 pro
Why do you steal money from customers why you sell products that you don't have why you fool clients will make big problems I have a lot of evidence. I will sue you for the wasted time and for this deception I paid and you keep lying to me that you will receive new...
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1 comment
Anonymous
#1766518

I am currently in the same situation.

Review
#1661502 Review #1661502 is a subjective opinion of poster.
Cons
  • Horrible customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Deliver product or service ordered

Gearbest - Order issues

Refunds I didn't get a conformation number after I place my order.
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Review
#1659721 Review #1659721 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Order processing issue
Preferred solution
Full refund

Gearbest - Repair of damaged phone

1.0
Details
Gearbest - Repair of damaged phone
Gearbest - Repair of damaged phone
Brought product cell phone lanyard Sent pictures) the hole connecting the lanyard broke and my phone hit the pavement cracking corner in impact. Insurance eill replace it. But payment shouls come from the makers if the lanyard aince it was attached when the hole broke.
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Review
#1658691 Review #1658691 is a subjective opinion of poster.
Pros
  • Decent idea
Cons
  • Shoddy product
Reason of review
Repair my phone. Full price $1000 repair on insurance $250
Loss
$250
Preferred solution
Repair my phone
Tags
  • Product And Service Sucks

Gearbest in Beckton, England - Very bad customer service and misleading information

1.4
Details
very bad customer service and misleading information
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Review
#1657093 Review #1657093 is a subjective opinion of poster.
Service
Gearbest Customer Care
Reason of review
Poor customer service

Gearbest - No contact

1.0
Details
I ordered something from. I ordered something from. and I would have not heard anything back from them and it says order. it says order pending. cannot hear. no return contact. email or chat.
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Review
#1656255 Review #1656255 is a subjective opinion of poster.
Product
Nintendo Switch Video Game Console
Cons
  • No phone and no responce to emails
Reason of review
Access/ activation issues
Loss
$138
Preferred solution
Let the company propose a solution

Gearbest - I accidentally confirmed my order receipt

Gearbest - I accidentally confirmed my order receipt
I wanted to track my Bluetooth earbuds and I saw a yellow button that said confirm and I accidentally clicked it and all of a sudden it said my order was delivered.
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Review
#1654377 Review #1654377 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Deliver product or service ordered

Gearbest - Order not confirmed and payment not returned

1.6
Details
I ordered a phone and payed with wire transfer. Gearbest failed to confirm the payment and the 7 day deadline expired. after talking to customer support i got delays, excuses and was told to talk to my bank. In the end, i found out that they are using Global Collect as money transfer company. So i went to them and they were able to send me the refund right away. Gearbest was too incompetent to help me at all.
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Review
#1652810 Review #1652810 is a subjective opinion of poster.
Service
Gearbest Customer Care
Cons
  • Unreliable customer support
  • Externalized money transfer process
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

Gearbest - Nondelivery

1.0
Details
gearbest website just keeps running in circles. and it's 5 weeks since my order and I have not received a product so it's a non delivery. I placed an order on the 5th of August 2019. my order number. is 19 zero 8490 to 58. 1952. 2787. my order number is 190. 80. 400. 92. 58. 19. 5 22787. last order number is correct. thank you. have not received my order. in New Zealand it has not turned up.
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Review
#1652514 Review #1652514 is a subjective opinion of poster.
Service
Gearbest Shipping Service
Pros
  • Good quality of articles
Cons
  • Not receiving my package
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered