Hi, I am going to share about a big scam and fake retail shop GEARBEST.COM If you ever try to purchase anything from gearbest, thinks twice .No no don't even think so. I had very bad and eye-opening experience with gear best.
So story started as i ordered a sweat shirt at 25 NOV 2016 with value $11 . I got tracing details too, but after 12 days 7 dec 2016i wasn't able to trace my product. I contacted support team more than 100 times to product deliver.They assured me I will get my product. After 1 month when i didn't receive my product, they told me to wait for 2 month i,e till 26 Jan 2017.
If i don't get my product after 26 Jan 2017 they will offer me better solutions. As expected after 2 month i didn't get my parcel. Now this is the best solutions they offer which was unbelievable. 1).
They will credit only 40% cash back as wallet from my total amounts what i purchased from there on line site. 2). Case back will be in format of wallet money that means i could only use it to buy something from there shop only what i can't do it. Supposed if i again order something will have to suffer for 2 more month afterwards they will again give cash back of its 40%.
Sounds like scam. doesn't it? And the good thing is from 26 jan they stopped to respond me what i can easily guest why.
i have sent multiple email to them , they were frequent to response back before 26 jan, now they are completely avoiding my emails. So things to need to know about gear best - No credibility - Poor services - fake promises - worst experience - Above all you can easily waste your money( or can say you will lost your money with this scam).
Product or Service Mentioned: Gearbest Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $10.
Preferred solution: Full refund.
I didn't like: These people are scammers in every aspect of the word, I did not get refund, Refund policy.