Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I really like Xiaomi products. I started to use them since their first power bank.

When I saw new Xiaomi earphones I wanted to buy them so I ordered one pair from Gearbest. The price was the cheapest when I bought one from Gearbest. Also shipment was quite good. I get the product just in 2 weeks.

I had some compatibility issues with the iOS when I get them. Volume control buttons weren't working with iOS devices. So I talked with the support team and they were really helpful. They gave me partial refund and keeping the product or full refund options.

I was really happy with the sound quality so I choose to partial refund.

It was quiet nice shopping experience. I really appreciate their effort.

Product or Service Mentioned: Xiaomi Headphones.

Reason of review: Good customer service.

I liked: Good customer service, Support, Product.

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