Gearbest - Tricky aftersales
I bought a Onda tablet (already own 2, which are usually a food deal). I received it with the touchscreen not working (see attached picture, hardware failure) They proposed to refund 15 USD (out of paid 123) or receive a new one for 65 USD.
Why would I pay anything to apply a warranty ? I'm upset and feeling totally scammed. They're ok as long as the item works. Otherwise they do not respect what they advertize : there is NO warranty.
Opened a paypal complaint together with the ticket on feabest, but it's going to be a long way.
Review about: Onda V919 Air Tablet.
I liked: Prices, Many products.
I didn't like: Customer support.
Review #803443 is a subjective opinion of a user.