Netanya, Center District
1 comment
100% full Not resolved

TODAY 22/06/2016 BY THE DHL company became the new phone

nothing works ,nothing happened after charging 9 hours

in Israel a paid tax .

I have a phone that doesn't work

http://www.dhl.com/content/g0/en/express/tracking.html?AWB=4852968293&brand=DHL

TODAY 22/06/2016 BY THE DHL company became the new phone

nothing works ,nothing happened after charging 9 hours

in Israel a paid tax .

now i have a phone that doesn't work

my phone +972-52-3700126 OR +972-58-4700126

what i need to do for change the Product and not pay twice time tax in Israel

who will pay for the post ,return to china ????

please help me !!!

Review about: Umi Super 32 Gb.

I didn't like: Defective, Bad product, New but do not work.

Review #870236 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss on your cost return to your company and on your cost send a brand new phone ,send with air mail express ( and before send ,check if it's work ) / $334
Preferred solution Let the company propose a solution

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Gearbest
#1176699

Dear camillo,

Thank you for notifying us of your complaint.We are sorry to hear this.

For the quality issue, we have detail warranty and return policy.

Please kindly refer here:

http://www.gearbest.com/about/warranty-and-return.html Please kindly check your ticket and answer to us.We look forward to helping you and resolving this to your satisfaction.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Best Regards, Gearbest.com

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