Netanya, Center District
1 comment
100% full Not resolved

TODAY 22/06/2016 BY THE DHL company became the new phone

nothing works ,nothing happened after charging 9 hours

in Israel a paid tax .

I have a phone that doesn't work

TODAY 22/06/2016 BY THE DHL company became the new phone

nothing works ,nothing happened after charging 9 hours

in Israel a paid tax .

now i have a phone that doesn't work

my phone +972-52-3700126 OR +972-58-4700126

what i need to do for change the Product and not pay twice time tax in Israel

who will pay for the post ,return to china ????

please help me !!!

Review about: Umi Super 32 Gb.

I didn't like: Defective, Bad product, New but do not work.

Review #870236 is a subjective opinion of a user.

Reason of Review / Monetary Loss on your cost return to your company and on your cost send a brand new phone ,send with air mail express ( and before send ,check if it's work ) / $334
Preferred solution Let the company propose a solution

Had an Experience with Gearbest?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Dear camillo,
Thank you for notifying us of your complaint. We are sorry to hear this.
For the quality issue, we have detail warranty and return policy. Please kindly refer here: Please kindly check your ticket and answer to us. We look forward to helping you and resolving this to your satisfaction.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards,

You May Also Like

"I get things (mostly vaping gear) from Gearbest very often the last months. They have great prices, huge variety of products, daily new additions and fast shipping (usually next day)...." Read more
"HERE IS MY EXPERIENCE be wary... this dodgy company is a dumping ground for seconds, refurbs and defective junk! Hi, i recieved my order today and i am not happy, The..." Read more
"I was starting my very first FPV (First Person View) micro quadcopter project and I was looking for cheap components, since I was a complete noob in the matter. I..." Read more
"I bought a phone, bulbs, and many other stuffs from GearBest. Last order with a xiaomi yi action cam beat the record for delivery (about 12 days – from an..." Read more
""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more
"I filed a claim for my MacBook Pro a few weeks ago due to liquid damage. It was returned in worse condition with a crack screen, bent corners, and scratched..." Read more
"I waited a total of 194 mins for the call to be answered. I am having no help via email or facebook and needed to speak to someone on the..." Read more
"I always have issues finding trendy clothes that fit me perfectly. Rosegal has been a life-saver. They have trendy clothes that you can buy on a budge. I used to..." Read more